Articles on: FAQs

Can I disable a fulfillment option and only offer one method?

Yes, you can control which fulfillment options are available to your customers. Here are several ways to achieve this depending on your specific needs:


  • Restrict certain fulfillment methods for specific products
  • Disable certain fulfillment methods entirely


Method 1: Using Product Availability Feature


This feature lets you restrict certain delivery methods, like Shipping or Local Delivery, based on product tags. For detailed instructions on controlling product availability, see our guide on What Is the Difference Between Product Availability and Product Override?.


Steps to Block Fulfillment Options:


  1. Navigate to Pickup & Delivery, Configure locations (based on your schedule settings) or Shipping settings in your Bird app.
  2. Find the Product Availability settings.
  3. Choose how to apply the restriction:
  • Select "Include Specific Products" if only tagged products should allow that delivery method.
  • Select "Exclude Products tagged with" if you want to block the method only for specific tagged products.


Note: If you are configuring Shipping specifically, access the settings via Bird App Settings > Shipping. For comprehensive shipping setup instructions, refer to our Shipping: Overview — Complete Shipping Settings Guide.


Method 2: Other Control Options


Additional Methods to Control Availability:


  • You can disable the scheduling widget entirely for a delivery method by selecting the "No Date & time" option in availability settings.
  • You can alternatively disable the method entirely by turning off the option from Pickup & Delivery, Configure locations (based on your schedule settings) or Shipping settings.
  • If you are offering multiple fulfillment methods with rates, disabling Shopify's built-in store pickup is recommended. This helps avoid customer confusion at checkout.


Important Notes






Updated on: 02/16/2026

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