Question 1

Enable the app in your theme

Accepted Answer

${youtube}Enable app onboarding video

If you have already onboarded you can follow the below steps to place widget in any theme you choose.

Click on Settings and further click on Widget Placement .

Click on Select a theme to install widget from the drop down menu. Further, click on Add widget in theme to enable it.

Select the third option i.e app embed section and from here you can enable or disable the app and save settings .

Add a product to the cart.

Go to the cart page and the Bird Pickup Delivery widget should show on the cart page.

**Related Documents: **

Get started with app setup

Question 2

I have same schedule for all store locations

Accepted Answer

Follow this document if all your locations share the same Delivery or Pickup Schedule. This ensures consistent operations across one or more locations while simplifying schedule management. For unique schedules per location, refer to I have different schedules for different store locations document.

Configure Local Delivery / Store Pickup

You can choose to offer Local Delivery or Store Pickup for all your locations. Please follow the steps listed below and refer to screenshot:

Get started with your configuration.

Configure Availability

Enable Local Delivery and Store pickup

Preparation Time

This helps you configure the time required to prepare orders and configure day-wise cut-off time.

Blockout Dates

Dates that you want to disable from the calendar so that customers can not select them.

[Block Local Delivery / Pick up / Shipping using Applicable products](https://help.birdchime.co

Question 3

Get started with app setup

Accepted Answer

How to start using Birdchime Pickup and Delivery App

Enable the app - Configure the app with theme.

Local Delivery and Pick up configuration

Shipping

Shipping Setting

Product Override

Configure Rates

Rates Control

Notifications

Order Confirmation Email - Show the order delivery date and time to the customer on email.
Packaging Slip - Include the selected date and time on the packing slip.

Design and customisation

[Con

Question 4

Enable date and time on Thank you / Order status page

Accepted Answer

You can show selected date-time and method to re-assure your customers about the selection they made by displaying these details on thank you / order status page.

| Note: Details can be shown for both "Thankyou" and "Order status" page, Please follow below process to show details on either one or both pages.

STEPS

Navigate to **Shopify Settings > Checkout > Customize **

Select respective page from top navigator section, to show date and time for:

* Thank you page*
* Order Status page*

Click Sections > Order Details > Add app Block > Bird Order Details

Click Save (top right corner)

OUTPUT

|| Related Article: How to change the widget Language & Labels?

Question 5

Configure Availability Settings

Accepted Answer

Configure Availability

${frame}Configure Availability

| Set your available days of service using "Custom Availability by days" and configure your "Date & time / time slot(s)" using available options. Otherwise, Choose Same Availability for All days (Mon to Sun) if you want to follow same schedule on all days.

Customize Date / Time Schedule & Max Orders limit

Select What options are necessary for your customers to select before checkout. Also, set your pace with Setting max orders limit by day or time / time slot(s), once it exceeds the limit, the respective day or time / time slot(s) will be disabled.

Select "Only Date" option and configure Date based Schedule like shown below

Select "Date & time" option and configure Date & time based Schedule like shown below

Select "Date & time range" option and configure Date & Time range based schedule like shown below

Select "No Date & time" option, to disabl

Question 6

Configure Order Preparation Times

Accepted Answer

This guide helps you set up and customize order preparation times, ensuring customers can only select delivery slots based on your store’s availability.

Navigate to Bird Settings > Pickup & Delivery / Configure Locations to access the preparation time settings.

${frame}Preparation Times

Toggle the Enable Preparation Time option to activate this feature.

Setting Preparation Time Options

Choose from the following options:

Same Preparation Time for All Days: Use this if your store’s lead time remains constant throughout the week.
Customize Preparation Time by Day: Use this option if you want to define different preparation times for each day of the week.

Setting Lead Time

Lead time refers to the minimum time required before an order can be fulfilled. For instance:

Example 1: 4 Hours Lead Time

If an order is placed at 10:00 AM on Monday, the earliest time slot customers can choose is at 2:00 PM on the same day.

Example 2: 1 Day Lead Time

If an order is placed on Monda

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