Question 1

How to Enable Bird Pickup and Delivery Date Widget in Your Shopify Theme

Accepted Answer

Enable the Bird App widget in your Shopify theme to allow customers to select delivery or pickup dates during checkout.

${youtube}Bird Pickup and Delivery Date widget installation guide for Shopify

What This Does

The Bird App widget adds a date picker to your cart page, enabling customers to:

Select delivery dates and time slots
Choose between store pickup, local delivery and shipping
View real-time calendar availability

When to Enable the Widget

Enable the widget when:

You've completed or are in the process of going through Bird App setup or have skipped widget installation
You want to test on a development theme
You need to reinstall after theme changes
You're installing the widget to additional themes

How to Enable the Widget

Step 1: Access Widget Settings

Navigate to Bird App dashboard in Shopify admin
Click Settings → Widget Placement

Bird Pickup and Delivery app widget placement settings in Shopify admin

Step 2: Select Your Theme

Click Select a theme to install widget

You can choose to install in live theme to test in production
You can select a different theme to test the widget without affecting your live store

Choose your target theme from the dropdown
Click Add widget in theme

![Shopify theme selection f

Question 2

I have same schedule for all store locations

Accepted Answer

Set up a unified delivery and pickup schedule that applies to all your store locations. This ensures consistent operations across one or more locations while simplifying schedule management.

Screenshot showing the Settings view with the schedule mode checkboxes.

What This Does

Configure a single schedule that applies to all your store locations, enabling:

Unified delivery and pickup times across all locations
Simplified schedule management
Consistent customer experience
Streamlined operations for multi-location businesses

When to Use This Option

Choose this option when:

All your locations operate on identical schedules
You want to manage one schedule for all locations
You have a single-location store
You prefer simplified schedule administration

For location-specific schedules, see Configure Different Schedules per Location.

How to Configure Same Schedule

Step 1: Select Schedule Mode

Navigate to Bird App Settings
Select I have same schedule for all my store locations
Click the corresponding checkbox

Once selected, Pickup & Delivery, Shipping, and Product Overrides options will appear on the main dashboard.

Step 2: Enable Delivery Methods

In the General section, click **P

Question 3

How to Set Up the Bird Pickup & Delivery Widget

Accepted Answer

Welcome to Bird App Pickup and Delivery! This guide will help you set up your Shopify delivery app in a few easy steps — from installing the widget to configuring your store's delivery or pickup settings. By the end of this guide, you'll have a fully functional delivery date picker on your Shopify store.

Steps to Set Up Bird App Pickup and Delivery on Shopify

Step 1: Enable the Widget in Your Theme

First, you need to add the Bird App Pickup and Delivery widget to your Shopify theme. This step will make the delivery date picker visible on your store's cart page.

Read our detailed guide on enabling the app in your theme to learn how to:

Access the widget placement settings
Select your theme for widget installation
Enable the app embed section
Verify the widget installation

Step 2: Configure Your Store's Schedule

Choose the appropriate schedule configuration based on your business needs:

Option A: Same Schedule for All Locations

If all your store locations operate on the same schedule, follow this guide to:

Set up a unified delivery and pickup schedule
Configure preparation times
Set up blockout dates
Manage product-specific delivery rules

Option B: Different Schedules per Location

If your locations have different operating hours, [use this guide](https://help.bird

Question 4

Enable date and time on Thank you / Order status page

Accepted Answer

You can show selected date-time and method to reassure your customers about the selection they made by displaying these details on the thank you / order status page.

| Note: Details can be shown for both the "Thankyou" and "Order status" pages. Please follow the process below to show details on either one or both pages.

STEPS

Navigate to **Shopify Settings > Checkout > Customize **

Select respective page from top navigator section, to show date and time for:

* Thank you page*
* Order Status page*

Click Sections > Order Details > Add app Block > Bird Order Details

Click Save (top right corner)

OUTPUT

|| Related Article: How to change the widget Language & Labels?

Question 5

Configure Availability Settings

Accepted Answer

Navigate to the App Settings > Pickup & Delivery/Configure locations/Shipping and configure the app widget calendar for the delivery method you desire.

${frame} | Set your available days of service using "Custom Availability by days" and configure your "Date & time/time slot(s)" using available options. Otherwise, choose Same Availability for All days (Mon to Sun) if you want to follow the same schedule on all days.

Customize Date / Time Schedule & Max Orders limit.

Select options that are necessary for your customers to select before checkout. Also, set your pace with setting max orders limit by day or time/time slot(s), once it exceeds the limit, the respective day or time/time slot(s) will be disabled.

Select the "Only Date" option and configure Date-based Schedule as shown below.

Select the "Date & time" option and configure the Date & time based Schedule as shown below.

Select the "Date & time range" option and configure the Date & Time range based schedule as shown below.

![](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/configure-avalibilityv

Question 6

How to Find and Generate Collaborator Request Code

Accepted Answer

Collaborator Request Code Guide

To locate and generate a Collaborator Request Code in Shopify, follow these steps:

Step 1: Access Shopify Admin From your Shopify admin, click Settings.

Step 2: Navigate to Collaborators: From your Shopify 'Settings' > Users and permissions. In the Users and permissions section, locate and click on Collaborators.

Step 3: Find or Generate Code In the Collaborators section, you can find the collaborator access code. If you don't find an existing code, click on Generate new code.

By following these steps, you can easily locate your existing Collaborator Request Code or generate a new one. This code is essential for granting secure access to external collaborators for managing your Shopify store.

What is a Collaborator Request Code?

In Shopify, a Collaborator Request Code is a secure access code that allows a third-party, such as a developer or consultant, to access and make changes to your Shopify store. This code ensures a secure and controlled way for external collaborators to assist you in managing and customizing your store.

Why Does the BirdChime Tech Team Need a Collaborator Request Code?

At BirdChime, we prioritize the security and s

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