Store Pickup: Order Limits

Set order limits to control your daily pickup capacity and prevent overbooking at each store location.

Order limits help you manage your pickup workload by restricting the number of orders customers can place for specific days or time slots. This prevents overbooking and ensures you can fulfill all pickup orders on time.

What are order limits?

Order limits control how many pickup orders customers can place for:

• Daily limits: Maximum pickup orders allowed per day across all time slots
• Time slot limits: Maximum pickup orders allowed per individual time slot

When a limit is reached, customers will see that day or time slot as unavailable in the pickup widget.

How to configure order limits

Step 1: Access pickup availability settings

1. Go to Bird Settings > Configure locations.
2. Select the location you want to configure.
3. Click Edit settings beside “Store pickup is Enabled”.
4. Scroll down to the Configure pickup availability section.

Step 2: Set daily order limits

1. Find the Max orders per day field (it reads Max orders on [day] if you customize availability by day).
2. Enter your desired daily pickup order limit.
3. This limit applies across all time slots for that day.

Step 3: Set time slot order limits

1. Under Time slots, find the Max orders field next to each slot.
2. Enter limits for each time slot individually.
3. Leave blank for unlimited orders in that slot.

Your pickup order limits are now active. Customers will see unavailable time slots when limits are reached.

Related Articles

• Local Delivery: Order Limits
• What happens when a time slot’s order limit is reached?
• How do I limit the number of orders per day or time slot?