Articles on: Popular Use cases

Hide or Show the Widget based on Products or Customers

You might not want the pickup/delivery date picker widget to show for certain products (like gift cards) or to certain customers (like wholesale clients). The Bird Pickup & Delivery app lets you control the widget’s visibility using product tags, customer tags, or a combination of both.



Note: Make sure the items or customers you want to target have the appropriate tags in Shopify.


Steps to Configure Widget Visibility:


  1. Go to Bird App Settings > Product Overrides.



  1. Click Add Override and Select Widget Visibility Override.



  1. Under Control visibility, choose one of the following options:


  • Based on Products: Use product tags or SKUs to target specific products. Enter and select one or more product tags in the field (for example, giftcard) or SKU. Then choose whether to Hide the widget, or Only show the widget for products with those tags or SKUs (hiding it on all other products).
Note: In a mixed cart, the widget will be visible for all items if even one product lacks configurations for widget visibility.


  • Based on Customers: Use customer tags to target certain customers. Enter one or more customer tags (e.g. wholesale, b2b). Then choose to hide the widget for customers with those tags, or only show it to customers with those tags.
This option only affects the cart widget.


  • Based on Both: Combine product and customer tags for more specific control. Enter the product tag(s)/SKUs and customer tag(s) you want to use. The widget will be shown or hidden only when both the product and the customer match your specified tags. (For example, you could only show the widget if a product tagged “perishable” is in the cart and the customer has a “local” tag.)



  1. Click Save to apply your changes. The widget will now be shown or hidden according to your settings.


Previewing the Widget After Saving Changes


To ensure your widget configurations appear as intended, you can preview the widget after saving your changes. This allows you to verify that all settings are correctly applied.


Steps to Preview:


  1. After making the desired changes to the Override.
  2. Click Save to apply the changes.
  3. After saving, click the Widget Preview option to view the widget with the updated settings.



Related Article: Product override

Updated on: 07/08/2025

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