How do I set up different delivery rates based on postal codes, distance, or zones?

You can set up different delivery rates based on postal codes, distance, or zones using the Bird Pickup & Delivery app. The app offers flexible rate configuration options to match your delivery business model.

Postal Code-Based Delivery Rates:

You can create delivery zones based on postal codes by duplicating existing locations in the Bird app settings. Each zone can have its own postal codes and delivery rates. Navigate to Bird app dashboard and select "I have different rates for different locations" to configure zone-specific charges.

For postal code-based rates, you can enter specific codes (e.g., 92694) or use wildcards (e.g., 11* for any code starting with 11). The app dynamically shows the correct delivery rate based on the customer's postal code entry. Learn more about setting up postal code-based local delivery rates.

Radius-Based Delivery Rates:

You can also set up radius-based delivery rates for distance-based pricing. This allows you to create concentric delivery zones around your location with different rates for each radius. The system automatically assigns customers to the appropriate delivery zone based on their address and applies the correct delivery rate. For detailed setup instructions, visit the radius-based delivery configuration guide.

The Bird app supports multiple rate conditions that you can combine for complex pricing rules. You can configure these delivery rate conditions to create sophisticated pricing models:

• Order Price: Minimum and maximum order prices
• Order Weight: Weight-based rates in grams
• Day of the Week: Different rates for weekdays vs weekends
• Product SKUs: Specific rates for certain products
• Urgency/Rush Orders: Premium rates for same-day delivery
• Time of Day: Rates based on delivery time periods
• Date Range: Seasonal or promotional pricing

For advanced rate control, you can manage pickup, delivery, and shipping rates across all your service types from a single interface.

You can also configure minimum order values for each zone and enable postal code validation to prevent customers from changing their delivery location at checkout.

Alternatively, you can use Shopify's built-in local delivery rates and have the Bird app integrate with your existing Shopify rate configuration.

Updated on: 09/28/2025