Shipping: Order Limits

Set order limits to control your daily shipping capacity and prevent overbooking at each location.

Order limits help you manage your shipping workload by restricting the number of orders customers can place for specific days or time slots. This prevents overbooking and ensures you can fulfill all shipping orders on time.

What are order limits?

Order limits control how many shipping orders customers can place for:

• Daily limits: Maximum shipping orders allowed per day across all time slots
• Time slot limits: Maximum shipping orders allowed per individual time slot

When a limit is reached, customers will see that day or time slot as unavailable in the shipping widget.

How to configure order limits

Step 1: Access shipping availability settings

1. Go to Bird App Settings > Configure Locations.
2. Select the location you want to configure.
3. Find the Shipping section and click Edit Settings.
4. Scroll down to the Configure Availability section.

Step 2: Set daily order limits

1. Find the Maximum Orders per Day field.
2. Enter your desired daily shipping order limit.
3. This limit applies across all time slots for that day.

Step 3: Set time slot order limits

1. Locate the Maximum Orders per Time Slot section.
2. Enter limits for each time slot individually.
3. Leave blank for unlimited orders in that slot.

Your shipping order limits are now active. Customers will see unavailable time slots when limits are reached.

Related Articles

• Store Pickup: Order Limits
• Local Delivery: Order Limits
• What happens when a time slot's order limit is reached?

Updated on: 02/14/2026