Stuart Last‑Mile Delivery + Bird Pickup & Delivery

1. Connect Stuart

• Go to Settings → Integrations → Stuart.
• Enter your Stuart API credentials (Client ID, Client Secret, Environment).
• Click Test Connection. When it succeeds, click Save to enable the integration.

2. Configure how deliveries work

• Locations: Choose which store locations are eligible for Stuart and set contact details.
• Packaging: Pick the default package size and add weight‑based rules (so quotes and pickups are accurate).
• Tracking: Choose whether to add tracking to Shopify and send tracking emails to customers.

3. Use it on orders

• When an eligible delivery order is marked dispatched, the app sends it to Stuart for pickup and delivery.
• Tracking details are stored on the order, and (if enabled) shared with customers.
• You’ll see clear success/error messages if something needs attention.

Tips

• If a Stuart job fails, we automatically email the address you set in Stuart Integration Settings.
• Make sure the destination address and phone number are present to avoid courier rejections.
• Keep package dimensions/weights realistic—this improves price accuracy and on‑time pickups.
• Ensure each enabled location has a valid contact name and phone for courier issues.
• Use the Test Connection button anytime to verify credentials after changing them.

Merchant benefits

• Faster, hands‑off local delivery with a trusted courier network.
• Clear tracking for your team and your customers—fewer “where is my order?” tickets.
• Flexible packaging and weight rules for accurate pricing and fewer delivery issues.
• Works directly inside your existing Bird Pickup & Delivery setup—no extra tools to learn.

Updated on: 10/22/2025