Stuart Last‑Mile Delivery + Bird Pickup & Delivery
- Connect Stuart
- Go to Settings → Integrations → Stuart.
- Enter your Stuart API credentials (Client ID, Client Secret, Environment).
- Click Test Connection. When it succeeds, click Save to enable the integration.
- Configure how deliveries work
- Locations: Choose which store locations are eligible for Stuart and set contact details.
- Packaging: Pick the default package size and add weight‑based rules (so quotes and pickups are accurate).
- Tracking: Choose whether to add tracking to Shopify and send tracking emails to customers.
- Use it on orders
- When an eligible order is ready, the app sends it to Stuart for pickup and delivery.
- Tracking details are stored on the order, and (if enabled) shared with customers.
- You’ll see clear success/error messages if something needs attention.
Tips
- If a Stuart job fails, we automatically email the address you set in Stuart Integration Settings.
- Make sure the destination address and phone number are present to avoid courier rejections.
- Keep package dimensions/weights realistic—this improves price accuracy and on‑time pickups.
- Ensure each enabled location has a valid contact name and phone for courier issues.
- Use the Test Connection button anytime to verify credentials after changing them.
Merchant benefits
- Faster, hands‑off local delivery with a trusted courier network.
- Clear tracking for your team and your customers—fewer “where is my order?” tickets.
- Flexible packaging and weight rules for accurate pricing and fewer delivery issues.
- Works directly inside your existing Bird Pickup & Delivery setup—no extra tools to learn.
Updated on: 10/06/2025
Thank you!