Validate and Expire Stale Delivery/Pickup Time Selections
Prevent order scheduling conflicts by automatically expiring outdated date/time selections when customers take too long to complete checkout.
For bakeries and physical stores, managing order timing is crucial. When customers spend too much time in checkout, their selected delivery or pickup times may become unavailable. This creates confusion and disrupts your preparation schedules.
The Abandoned Cart and Checkout Validation feature automatically expires outdated selections. Customers must re-select valid dates and times before completing their order. This prevents scheduling conflicts and ensures accurate order preparation.
What This Feature Does
- Expires outdated selections when customers take too long to checkout
- Forces re-selection of valid delivery/pickup times
- Prevents scheduling conflicts in your preparation workflow
- Reduces order mistakes and delivery delays
Enable Selection Expiry
- Navigate to Bird App Settings
- Go to Validations > Cart and Checkout Validation
- Check "Enable selections expiry"
- Select your preferred expiry time limit from the dropdown menu
That's it! Your store now automatically validates date/time selections during checkout.
Customize the Error Message
Tailor the message customers see when their selections expire:
- Go to Bird App Settings > Text & Languages
- Find "Selections expiry validation error"
- Edit the message text to match your brand voice
You're done! Customers will see your customized message when selections expire.
Related Articles
- How to Customize Widget Language and Labels
- Configure Delivery & Pickup Availability Settings
- How to Set Order Limits for Delivery and Pickup
Updated on: 09/27/2025
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