What is the _BirdChimeSlotId field that appears in additional details on the order page?
The _BirdChimeSlotId is an internal variable that improves widget reliability and helps diagnose issues with missing dates, times, and other hard-to-debug problems. You can safely ignore this field or use it to view detailed order information.
The variable captures key order details at checkout. It helps diagnose critical issues like checkout page cache expiry. The value appears as a formatted string with semicolon-separated components:
M=D;L=;D=2025-10-23;T=7:00 PM - 8:00 PM;TS=2025-10-18 06:33:14;S=R;Z=1
Here's what each symbol represents:
Symbol | Possible Values | Explanation |
|---|---|---|
M | P, D, or S | Method: Pickup, Delivery, or Shipping |
L | Location ID | Location ID |
D | YYYY-MM-DD | Selected date |
T | Time range | Selected time slot |
TS | YYYY-MM-DD HH:MM:SS | Timestamp when order was placed |
S | D, T, R, or N | Slot type: date (D), datetime (T), datetime range (R), or no date (N) |
Z | Postal code | Postal code value |
You cannot remove the field from the additional details section. You can clear its value on a per-order basis:
- Open any order page
- Click the pencil icon next to "Additional Details"
- Edit the
_BirdChimeSlotIdvalue to empty
This reduces the UI space used by the field. However, we recommend keeping the value intact for troubleshooting purposes.
Updated on: 10/29/2025
Thank you!