Articles on: Rates

How to Configure Delivery Rates

Set up custom delivery rates that automatically adjust based on order conditions, location, and timing.



Configure delivery rates for single or multiple locations. Use flexible pricing rules for customization.


Single Location Setup


Choose uniform rates across all locations for simplified management.


  1. Select "I have same rates for all my locations"
  2. Click Add Rate


Shows the rate configuration interface with the option to set same rates across all locations


Multiple Location Setup


Set location-specific rates for precise control over delivery pricing.


Add rates individually for each location. Customize pricing per area.


Interface for configuring location-based or postal code delivery rates


Rate Configuration Steps


1. Define Rate Details


Enter your rate name and select pricing conditions.


Bird App's rate configuration form where users enter rate names and select conditions


2. Configure Pricing Conditions


Choose from seven flexible condition types:


Price-Based Rates


Set minimum and maximum order values for tiered pricing.


Demonstrates price-based rate configuration with min/max order value fields


Weight-Based Rates


Configure rates based on order weight.


Shows weight-based rate setup with weight ranges


Day-Based Rates


Set different rates for specific days of the week.


Example: $10 Monday-Friday, $15 Saturday-Sunday


Day-based rate configuration


SKU-Based Rates


Apply specific rates to individual products by SKU.


SKU-based rate configuration for product-specific pricing


Rush Delivery Rates


Charge premium rates for urgent deliveries.


Example: Same-day (0 days) or next-day (1 day) delivery


Demonstrates rush delivery rate setup with min/max day ranges


Time-Based Rates


Set rates for specific delivery time slots.


Shows time-based rate configuration with time range selection


Date-Based Rates


Configure rates for specific date ranges using the calendar.


Displays date-based rate setup with calendar date range selection


Multiple Conditions


Combine multiple criteria for complex pricing rules.


Example: Different rates for weekdays with orders over $50


Shows multiple condition rate option


Click Add condition to combine multiple pricing factors.


Condition Value Guidelines


  • Price: Set minimum and maximum order values.
  • Weight: Configure weight ranges in grams.
  • Day: Specify start and end days of the week.
  • SKU: Add product-specific rate configurations.
  • Urgency: Define minimum and maximum rush delivery days.
  • Time: Set delivery time slot ranges.
  • Date: Choose calendar date ranges.
  • Multiple: Combine any of the above conditions.


Common Mistakes to Avoid


  • Overlapping conditions: Don't set conflicting date ranges or time slots.
  • Missing minimums: Always set a minimum value for price/weight conditions.
  • Test your rates: Check that rates apply correctly.


Advanced Configuration Tips


  • Location-specific rates: You can configure different rates for each location by adding rates individually. This approach differs from using uniform rates across all locations. Refer to Set Up Postal Code-Based Local Delivery Rates for more information.
  • Rush delivery pricing: Use the Rush Delivery condition type and set minimum days to 0 (same day) and maximum days to 1 (next day) with your premium rate.
  • Complex pricing rules: Combine multiple conditions by clicking "Add condition." Mix price, weight, day, time, and other factors for sophisticated pricing strategies.



Updated on: 09/27/2025

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