Common
Rates control
Rates for all delivery methods can be configured in two ways. Via Shopify Admin Via Bird App What is the difference between both options? ViaSome readersCommon reasons for rate errors on checkout page
If you are facing the following error message in the checkout. This document will help you resolve it. Error message during checkout Common Reasons Location not enabled in product Edit page inventory section. Product is out of stock on a particular location (3-2-product-is-out-of-stock-on-a-particular-locFew readers
Via Bird App
Configure Delivery Rates
Configure Delivery Rates You can configure the delivery rates for a single location as well as for multiple locations. How to Add Rates for a Single Location: Step 1: Select the "I have same rates for all my locations" option, then click on Add Rate. For multiple locations, add rates for each specific location. You can Enable or Disable Postal Code Validation to authenticate customers at theFew readersConfigure Shipping Rates
Configure Shipping Rates You can configure the Shipping rates for a single zone as well as for multiple zones. How to Add Rates for a Single Zone: Step 1: Select "Create a New Zone" to configure shipping rates for a new zone. Step 2: Enter the Zone Name and Select the "Country" for which you want to configure shipping rates. (https://storage.crisp.chat/users/helpdesk/website/ca826b4Few readersConfigure Pickup Rates
Configure Pickup Rates: You can configure the pickup rates for a single location as well as for multiple locations. How to Add Rates for a Single Location: Step 1: Select the "I have same rates for all my locations" option, then click on Add Rate. For multiple locations, add rates for each specific location. (https://storage.crisp.chat/users/helpdesk/website/caFew readers
Via Shopify Admin
Delivery Customization-store pickup
What exactly is delivery customization? Delivery customisation is used to show the Store Pickup rate in the checkout as shown below, when customer has selected store pickup option in our widget. Store pickup rate in checkout Follow the steps below to set it up Enable delivery customisation from rates page of our app. (https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/dchlPopularDelivery customization- local delivery rate matching
Only local delivery rates are shown when local delivery is selected in the widget Only shipping rates are shown when shipping is selected in the widget Local Delivery ShippFew readersHow to configure local delivery rates in the Shopify admin
Goto Shopify Settings -Shipping & Delivery Select the delivery method In case of Local Delivery a. Select local delivery. b. Configure the postal code or radius you deliver to. c. Add the minimum order price → add delivery charges → save. (https://storage.crisp.chat/users/helpdesk/webFew readers