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How do I add pickup/delivery dates to confirmation emails and packing slips?

Updated June 3, 2026

Yes, you can add the selected pickup/delivery date and time to both customer order confirmation emails and packing slips. This helps customers remember their scheduled delivery or pickup time and provides clear information for your fulfillment team.

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V2 Widget users: The guides linked below include both V2 (metafields) and V1 (cart attributes) code snippets. Make sure to use the snippet that matches your widget version.

Adding Date/Time to Order Confirmation Emails

To display the selected date and time in customer order confirmation emails:

  1. Navigate to Bird App Settings > Notifications and select Edit Order Confirmation Email
  2. In the email template body, insert the Liquid code snippet from the article linked below
  3. We recommend placing the code above the Order Summary table for better visibility
  4. If using Store Pickup, you may need to customize text within the {% case delivery_method %} block to reflect the order type

For detailed step-by-step instructions with visual guides, see our comprehensive guide: Enable Order Confirmation Email with Slot Date and Time

Adding Date/Time to Packing Slips and Invoices

The easiest way to add date/time to packing slips is through order notes:

  1. Go to Bird App Settings > Order Management
  2. Enable the Append Date/Time to order note option (this automatically adds the date/time to order notes)
  3. For better formatting, go to Bird App Settings > Notifications > Edit packaging slip
  4. Replace the standard order note code with the code from the article below.

For complete visual instructions, see: Add Date and Time to Packaging Slips and Invoices

For Draft Order Invoices

  1. Go to Bird App Settings > Order Management
  2. Enable the Append Date/Time to order note option (this automatically adds the date/time to order notes)
  3. Go to Shopify Settings > Notifications > Customer Notifications > Draft order invoice
  4. Click Edit code
  5. Paste the liquid code from the article given below in the relevant place in the template code

For detailed step-by-step instructions with visual guides, see: How to Add Delivery Date/Time to Draft Order Invoices

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