How do I create time slots for pickup or delivery?

Navigate to your Bird App settings and configure availability settings to set up time slots that match your business schedule.

The Bird Pickup & Delivery app gives you complete control over when customers can schedule their orders. Here's how to create time slots:

1. Access Availability Settings

Navigate to App Settings > Pickup & Delivery / Configure locations / Shipping. The exact location depends on whether you have the same schedule for all stores or different schedules for each location.

2. Choose Your Schedule Type

Select Same Availability for All days (Mon to Sun) for a consistent schedule, or Custom Availability by days to set unique times for each day of the week.

3. Configure Time Slot Format

Choose how customers will select their time:

• Only Date: Customers select a date only
• Date & time: Customers select a specific date and time
• Date & time range: Customers select a date and time slot (e.g., 2:00 PM - 3:00 PM)
• No Date & time: Disables the calendar completely

4. Set Order Limits

Manage your capacity by limiting orders per day or per time slot. Once the limit is reached, that slot becomes unavailable. Follow these order limit configuration steps for detailed setup.

5. Configure Lead Times

Set preparation times to prevent customers from selecting slots too soon. Enable Preparation Time in Bird Settings > Pickup & Delivery / Configure Locations. Use this order preparation time guide to set up lead times and cut-off times properly.

6. Block Unavailable Dates

Block holidays or closed days from the calendar. Use the Blockout dates settings within availability configuration. See this date blocking tutorial for detailed instructions.

You're Done! Use the Widget Preview option to see how time slots appear to customers after saving changes. For advanced setups, configure different schedules for specific products using Product Overrides through this product-specific availability guide.

Updated on: 09/29/2025