How do I display delivery/pickup dates on Shopify orders, packing slips, and emails?

Displaying scheduled dates and times requires configuration for three areas: Shopify orders, packaging slips, and email notifications.

1. Shopify Orders (Admin View)

Delivery details are automatically attached to orders and appear in your Shopify admin. How Do I See When a Customer Has Scheduled Their Pickup or Delivery?.

For manually created draft orders, How to Add Delivery Date/Time to Draft Order Invoices.

2. Packaging Slips and Invoices

Add Date and Time to Packaging Slips and Invoices. This requires enabling date/time in order notes and formatting your packaging slip template.

To collect additional delivery instructions, How Do I Add Special Instructions or Notes Fields for Customers?.

3. Email Notifications

Email templates require manual code insertion to display scheduling details.

Customer Emails:

• Enable Order Confirmation Email with Slot Date and Time
• Enable Shopify POS Order Email Receipt with Slot Date and Time

Staff Notifications:

1. Bird App Notifications (Recommended): Set Up Staff Email Notifications via Bird App. See also: Internal Staff Order Notifications
2. Shopify Staff Notifications (Alternate): Add Date/Time and Delivery Method to Shopify Staff Notification Emails

Still Having Issues?

If dates and times aren't appearing where expected, Why Is the Delivery Date Not Showing in My Order Details or Confirmation Emails? for common solutions.

Related Articles

• How to View, Sort, and Filter Orders in Bird App
• How do I make date and time selection mandatory before checkout?
• How to Add Delivery Date and Time to Customer Dashboard

Updated on: 02/16/2026