How do I enable the app and make the widget appear on my store?

Enable the widget through your theme settings in 4 simple steps, then troubleshoot if it doesn't appear.

1. Open the Bird App and navigate to Settings → Widget Placement.
2. Select your theme from the dropdown menu.
3. Click Add widget in theme.
4. In the theme editor, enable the app in the app embed section and click Save.

You're done! Add a product to your cart and check the cart page to confirm the widget appears.

If the widget isn't showing, check these common causes:

• App not enabled correctly: Verify you completed all steps above. The app must be enabled in both the settings page and the theme's embed block.
• Customized theme: For highly customized themes, use the manual widget placement setting. In Widget Placement settings, enter the ID or class of your checkout button (e.g., #checkout or .checkout-btn) to position the widget exactly where you want it. Contact support if you need help identifying the correct selector.
• Dynamic/Ajax Carts: Cart drawers or dynamic updates can prevent the widget from appearing. In Widget Placement settings, increase the "reinitialize delay" to give the widget more time to load after cart updates.

Still having trouble? Contact us via in-app chat or email for assistance.

Ready to configure your delivery options? Once your widget is enabled, you can set up your pickup and delivery schedules, rates, and time slots to match your business requirements.

For detailed step-by-step instructions with screenshots, refer to this complete widget setup guide.

Updated on: 09/28/2025