Troubleshooting
I installed the app but don't see the date picker on my cart page. Where is it?
Updated June 12, 2026
Your date picker will appear once these settings are active.
-
Enable Bird App in your settings
- Go to your Bird App dashboard
- Turn on the main app toggle
- How to Enable Bird Pickup and Delivery Date Widget in Your Shopify Theme
-
Activate the embed block in your theme
- Access your theme editor
- Enable the Bird App embed block
- How to Enable Bird Pickup and Delivery Date Widget in Your Shopify Theme
-
Only for custom themes: Add one line of code
- If steps 1-2 are complete but you still don’t see the picker
- Your theme needs this code snippet:
<div id="birdchime-slots-box"></div>
Related Articles
Was this article helpful?
Thanks for your feedback!
Related articles
I am getting an error Order can’t be shipped to the Address or Order not available for address
Why do I see the "Products in the cart are not available" error?
Why am I seeing an error about "shipping.shipping_method_title"?
Why Is My Widget Not Clickable or Drop-down Not Showing?
Why are my shipping rates showing errors or duplicate options at checkout?