Troubleshooting
Why am I seeing an error about "shipping.shipping_method_title"?
The Bird Pickup & Delivery app helps you easily resolve shipping method title issues with simple reinitialization steps.
This error occurs when the checkout process expects a shipping method title string but receives an empty value instead. The Bird app provides tools to quickly detect and resolve these configuration issues for you.
Quick Fix: Reset Theme Widget
- Navigate to Bird App Settings > Widget Placement
- Click Select a theme to install widget
- Change to a different theme, then back to your original theme
- Click Add widget in theme to reinstall
- You will be navigated to Shopify theme customizer, from there, toggle the widget on and off
The Bird app’s built-in validation helps detect and resolve placement-related title issues during reinitialization.
Alternative Fix: Set the Method Title
If the widget reset doesn’t work, set the checkout method title in Bird:
- Go to Bird Settings > Text and languages. The page opens directly on your default language — use the language dropdown next to the page title to switch to another one.
- Scroll to the Checkout page section and click Show to expand it
- Click Edit method specific labels and text
- On the Delivery tab, enter a label in Method title (for example, “Local delivery”). If pickup orders show the error, do the same on the Pickup tab.
- Click Save
Method title is the shipping_method_title text at checkout, so filling it in replaces the empty value that causes this error.
You’re done! The error should disappear from your checkout process.
Still having trouble? Our dedicated support team is always ready to help! Contact us anytime for assistance.
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