How to Customize Checkout Labels for Pickup and Delivery

Updated September 7, 2026

Problem

If you want to personalize the checkout page and make it clearer for customers, you can customize Shopify’s default checkout text. This is especially useful when the standard Local Pickup view doesn’t match your setup and you want customers to clearly understand the fulfillment method they’ve selected.

How this article helps

How to open Bird’s checkout label editor, what each field changes for Pickup and Delivery, and when to reach out for anything beyond that — so customers understand their fulfillment method clearly, with fewer support questions and less checkout drop-off.

Bird generally disables Shopify’s built-in pickup option, except for Shopify Plus stores and stores that offer pickup only. See Why Do I Need to Disable Built-in Shopify Pickup? for why we recommend disabling it, or keep reading here if you only want to change the wording.

When Shopify’s built-in pickup is disabled, checkout may still display Shopify’s default fulfillment wording. These labels may not clearly indicate which fulfillment method the customer selected. Customizing the labels helps make the checkout experience clearer and ensures customers understand whether they selected delivery or pickup.

Customize your checkout labels

Go to Bird Settings > Text and Languages. The page opens on your default language; if you support more than one, pick it from the dropdown next to the page title.

Bird App Settings with Text and Languages highlighted

Scroll down to the Checkout page section and click Edit method specific labels and text.

Checkout page section with the Edit method specific labels and text button highlighted

Switch between the Pickup and Delivery tabs. Each has the same fields:

💡

Field	What it changes
Address section title	The heading above the address form
Method title	The heading above the selectable pickup/delivery option
Method description	Optional description text for the method
Saved addresses heading	Heading above a customer’s saved addresses, if they have any
Order summary method title	The line-item name in the order summary

Diagram tracing each field in the Method specific labels and text modal to where it appears on the live Shopify checkout page

Address section title, Method title, and Order summary method title traced to exactly where they show up at checkout.

Fill in whichever labels you want to change and click Save. The new wording shows up at checkout immediately — there’s no theme file to create or edit.

ℹ️

If a label you set doesn’t seem to be showing up, check which language you edited it on. Labels are set per language — if your store supports more than one, switch to the other language(s) from the dropdown next to the page title and set the label there too. See How to Customize Widget Language and Labels for how to support multiple languages.

If you need more than these labels

Need something this editor doesn’t cover — contact field labels, thank-you page text, tips, discount notices, shipping error messages? Contact Birdchime Support or email us — we can make those changes for you.

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