Widget Text and Languages

Written by Bird Pickup & Delivery

Updated October 24, 2026

Edit every label, error message and link your customers see, all in one place.

The Text and languages page lets you customize every piece of text the Bird widget shows on your storefront. The page is organized into collapsible sections so you can focus on one area at a time, and a search bar lets you jump straight to any field by name or value.

Open Text and Languages

Go to Bird Settings > Text and languages. The page opens directly on your default language.

Bird Settings page with Text and languages highlighted in the Widget section

If you have more than one language, pick the one you want from the language dropdown next to the page title.

Language Settings page header showing the language dropdown next to the title, with Add Language and Widget Preview on the right

Page Layout

The page opens with all sections collapsed. Each section shows its title and a short description — click Show to expand it and reveal the fields inside, and Hide to collapse it again when you are done.

A search bar sits above the section list. Type any word — a field name, a hint, or part of a saved translation value — and matching fields appear instantly with their sections auto-expanded. Sections with no matches hide entirely. Clear the search to return to the collapsed overview.

Switch, Add, or Delete a Language

Switch language. Click the language dropdown next to the page title and pick a language. Each entry shows the language name and its code, for example fr-CA. If you have unsaved changes, Bird asks you to confirm before switching.

The language dropdown open, listing English (en) and Spanish (es) with their language codes

Add a language. Click Add Language in the top-right of the page. Choose the language code that matches your storefront. Bird opens the new language for editing straight away.

Delete a language. Scroll to the bottom of the page and click Delete Language. It deletes the language currently shown in the dropdown. You cannot delete your last language, so the button is grayed out when only one is left.

Delete Language at the bottom of the language editor

Language (always visible)

These fields are always visible at the top of the page and apply across every widget surface.

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Field	What it controls
Name	Display name for this language profile (visible in the Bird admin only)
Code	The language code (read-only; set when the language was created)
Calendar Language	The locale used by the date-picker — controls month names, weekday abbreviations, and locale-aware formatting
Date Format	How dates are displayed in the widget (short, medium, long, or full)
Time Format	12-hour short, 12-hour long, or 24-hour clock

On Shopify Plus checkout, the date picker uses the Bird language that matches the shopper’s checkout language, including its Date Format and Time Format. If none matches, it uses your default language.

Language Settings page with the Language section highlighted, showing Name, Code, Calendar Language, Date Format, and Time Format fields

Cart Page

Translation fields for the widget shown on the cart and drawer.

Language Settings page with the Cart page section highlighted and the Show button, ready to expand

Labels

Calendar label — the prompt above the date picker (e.g. “Select a date”)
Delivery time field label — label for the delivery time dropdown
Pickup time field label — label for the pickup time dropdown

Cart page settings showing Calendar Label, Delivery time field label, and Pickup time field label fields

Cart widget showing "Pick a date" as the calendar label on the date picker

Cart widget showing "Choose a date" as the calendar label

Widget header — text shown above the entire widget; supports HTML
Widget footer delivery — text shown below the widget when local delivery is selected; supports HTML
Widget footer pickup — text shown below the widget when store pickup is selected; supports HTML
Widget footer shipping — text shown below the widget when shipping is selected; supports HTML

Cart page settings showing the Widget header field filled in

Cart widget showing the widget header text displayed above the method tabs

Cart page settings showing Widget footer delivery, pickup, and shipping fields all filled in

Cart widget on the Store Pickup tab showing the pickup footer text below the widget

Cart widget on the Local Delivery tab showing the delivery footer text below the postal code field

Cart widget on the Shipping tab showing the shipping footer text below the widget

The three footer fields accept HTML, so you can put a link under the widget: your support page, a delivery FAQ, or a WhatsApp chat. Add it to the footer for each method where you want it to show.

<a href="/pages/delivery-faq">Delivery FAQ</a>
<a href="https://wa.me/1234567890">WhatsApp support</a>
<a href="mailto:[email protected]">Email support</a>

Replace the address in href with your own, and the text between the tags with what customers should see.

Widget footer fields with an HTML link added

Delivery Method Names

Local delivery label — renames the “Local Delivery” tab
Store pickup label — renames the “Store Pickup” tab
Shipping label — renames the “Shipping” tab

Cart page settings showing the Delivery Method Names fields filled in with custom labels: Delivery, Click & Collect, and Ship it

Cart widget showing three renamed method tabs: Click & Collect, Delivery, and Ship it

Required-Field Errors

Date required error — shown when a customer tries to check out without selecting a date
Time required error — shown when a time slot selection is required but missing
Postal code / address required error — shown when delivery validation requires an address
Note required error — shown when a custom note field is marked required

Cart widget showing the "Please select a date" required field error message

Validation and Network Errors

Validation error message — general checkout-blocked error; supports HTML
Network error message — shown when the widget cannot reach the server; supports HTML
Retry button label — text on the button customers click to try again after a network error

Address / Postal Code Fields

Pickup search label — label for the store-search input in pickup mode
Zip/postal codes header — heading above the postal code validation area
Zip/postal codes label — label for the postal code input
Delivery search label — placeholder for the delivery-mode location input (visible only when the delivery dropdown is enabled)
Address input placeholder — placeholder text for the address input used in the cart widget, product page widget, and delivery validator
Delivery location heading — heading above the dropdown where customers pick which location delivers their order (visible only when the delivery dropdown or delivery location choice is on)

Postal Code Status Messages

Zip/postal codes success — message shown when the entered postal code is valid for delivery
Zip/postal codes error — message shown when the postal code is outside your delivery zone

Cart widget on the Local Delivery tab showing "Local delivery available." after a valid postal code is entered

Cart widget on the Local Delivery tab showing "Local delivery not available" after an out-of-zone postal code is entered

Collector Information

Collector heading — section heading for the collector details form
Collector name label — label for the collector’s name field
Collector email label — label for the collector’s email field

Cart widget showing the Collector information form with First name, Last name, and Email fields after a date and time are selected

Notes (per delivery method)

Pickup note label / placeholder — for the note field on pickup orders
Delivery note label / placeholder — for the note field on delivery orders
Shipping note label / placeholder — for the note field on shipping orders

Product Availability Errors

Pick up availability error — shown when cart items are not available for pickup
Delivery availability error — shown when cart items are not available for delivery
Shipping availability error — shown when cart items are not available for shipping

Cart widget showing "The following items are not available for this location" with a list of unavailable items

Minimum Order Value Errors

Pick up minimum value error — shown when the cart total is below the pickup minimum
Delivery minimum value error — shown when the cart total is below the delivery minimum
Shipping minimum value error — shown when the cart total is below the shipping minimum

Cart widget showing "Minimum value for pickup is $100.00" when the cart total is below the pickup minimum

Mixed Cart Messages

Cart eligibility message — shown when some cart items are not available for the selected fulfillment method
Schedule conflict message — shown when cart items have incompatible availability schedules

Cart widget showing "These items have conflicting schedules and cannot be ordered together" with a list of conflicting items

Expiry and SMS Opt-In

Selections expiry validation error — shown at checkout when a previously selected date/time has expired
Message optin label — label for the SMS/marketing opt-in checkbox; supports HTML

Order Status Page

Translations for the delivery summary box on the Shopify thank-you and order status pages.

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Field	What it controls
Thank you page heading	Title of the date/time summary box
Thank you page method label	Label for the fulfillment method row
Thank you page date label	Label for the scheduled date row
Thank you page time label	Label for the time slot row
Thank you page day label	Label for the weekday row
Thank you page location label	Label for the pickup location row
Thank you page edit button label	Text on the “Edit” button
Thank you page submit button label	Text on the save button in the edit modal
Thank you page slots not available error	Error shown when rescheduling but no slots are open
Thank you page edit modal label	Heading inside the reschedule modal

Order status page settings expanded, showing all Thank you page label fields

Shopify thank-you page showing the "Your selected date and time" summary box with store pickup details

Global Postal Code Checker

Translations for the standalone postal code checker widget that can be embedded anywhere on your storefront.

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Field	What it controls
Postal code checker label	Heading above the checker
Postal code textbox placeholder	Placeholder inside the input
Postal code checker success	Message when the postal code is serviceable
Postal code checker error	Message when the postal code is outside your delivery zone

Global postal code checker settings expanded, showing label, placeholder, success, and error fields

Storefront homepage showing the embedded "Do we deliver?" postal code checker in the site header

Product Page

Translations for the product page widget that shows pickup and delivery availability directly on the product detail page.

Header and Input

Heading — widget title (e.g. “Pickup & Delivery”)
Check button — label on the submit button
Input error — validation message when the address field is empty or invalid

Product page settings expanded, showing all translation fields including card titles, readiness strings, stock states, and store finder

Product page widget showing pickup and delivery cards with stock status, readiness time, and address summary row

Card Titles

Pickup card title — heading for the pickup result card; use {{location}} to insert the store name
Delivery card title — heading for the delivery result card; use {{zip}} to insert the entered postal code

Readiness and Delivery Date

Pickup readiness — the “ready by” line on the pickup card; use {{time}} and {{date}}
Date separator — the word between the time and date in the pickup readiness string (e.g. “on” in “Ready for collection from 4:00 PM on Jan 31”)
Delivery date — the estimated delivery line; use {{date}}

Date Shortcuts

Today — replaces the date with “Today” when the result is the current day
Tomorrow — replaces the date with “Tomorrow” when the result is the next day

Stock States

In stock — shown when inventory is available
Out of stock — shown when inventory is zero
Limited stock — shown when inventory is low; use {{count}} to display the quantity

Unavailable States

Pickup not available — shown when pickup is not offered for the product or location
Delivery not available — shown when delivery is not available for the entered address; use {{zip}}

Address Summary Row

Showing options for — confirms which address results are showing; use {{zip}}
Change link — text on the link that lets customers re-enter their address
View all stores — link that opens the full store list modal

Modal title — heading of the “Find a store” modal
Modal subtitle — context line below the title; use {{zip}}

Opening Hours

Opening hours (collapsed) — toggle label when hours are hidden (e.g. “Show opening hours”)
Opening hours (expanded) — toggle label when hours are visible (e.g. “Hide opening hours”)
Closed days — text shown for days the location is closed

Checkout Page

Messages Bird shows on Shopify checkout, and the names checkout uses for pickup and delivery.

Validation Messages

Checkout address validation error — shown when the customer’s shipping address at checkout differs from the one entered in the cart
Checkout date/time validation error — shown when the customer reaches checkout without having selected a date/time in the cart

Shopify checkout page showing the ZIP code field highlighted where the postal code has changed from what was entered in the cart

Shopify checkout page showing the "Date / Time is not selected in the cart. Select them in your cart to proceed" validation error banner

Pickup and Delivery Labels at Checkout

Shopify checkout calls every method “Shipping” by default. You can rename the checkout headings for pickup and delivery orders:

In the Checkout page section, click Edit method specific labels and text
Under Theme, pick the theme to save the labels to. Your live theme is marked (Live)
Open the Pickup or Delivery tab and edit the fields:

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Field	What it changes
Address section title	The heading above the address section
Method title	The heading above the method options
Method description	The line under the method name
Saved addresses heading	The heading above the customer’s saved addresses
Order summary method title	The name of the method line in the order summary

Click Save. Cancel closes the window without saving

The labels are saved into your theme’s checkout locale files for the language you’re editing. If a warning icon shows on the Checkout page section, those files aren’t set up yet. Contact Birdchime Support and we’ll set them up for you. To see where each label appears at checkout, see Checkout Labels for Pickup and Delivery.

Previewing Your Changes

Use the Widget preview button (top-right of the page) to see your widget with the updated text before saving. Click Save in the save bar at the top of the page when you are ready to apply your changes.

Language Settings page with the Widget Preview button highlighted in the top-right corner

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Fields that support HTML accept basic tags like <b>, <i>, <a>, and <br>. Make sure all tags are properly closed to avoid display issues.

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