Why isn't the Bird widget showing on my cart page?

In most cases, the Bird widget doesn’t appear because the app isn’t enabled in your theme’s embed settings. The rest of this article covers this and other common reasons in more detail.

Not the same as your Add to Cart button: “Bird widget” here means the pickup/delivery date picker only. Your theme renders the Add to Cart button — Bird never adds, removes, or hides it. If Add to Cart itself is missing or not working, that’s a theme issue and this article won’t fix it.

Most missing widgets come from three common issues. Fix them in this order:

1. Enable the app in your theme
   • Go to Settings > Widget Placement in the Bird app
   • Select your theme and click Add widget in theme
   • Toggle the app on in your theme’s app embed section
   • Save your changes
   • Follow the How to Enable Bird Pickup and Delivery Date Widget in Your Shopify Theme for detailed steps
2. Use manual placement for customized themes
   • Go to Settings > Widget Placement in the Bird app
   • Enter the ID or class of your checkout button (e.g., #checkout or .checkout-btn)
   • The widget will appear exactly where you want it without code changes
3. Disable dynamic checkout buttons
   • Turn off Show dynamic checkout button in your theme settings
   • Hide express checkout options using custom CSS in the Bird app’s Widget Design settings
   • Learn how to How to Disable the Dynamic Checkout Button and How to Hide Express Checkout Options from Cart

Additional troubleshooting:

• AJAX cart issues: Increase the reinitialize delay in Widget Placement settings, or follow the How to Fix Widget Loading Issues in Dynamic Carts for detailed steps
• Widget visibility rules: Check if products are configured to hide the widget using How to Control Widget Visibility by Product or Customer
• Cart type: Use a “page” type cart instead of a “drawer” cart by How to Change Shopify’s Cart Type

You’re done when the date picker appears on your cart page and customers can select delivery times. Contact us using email or in-app chat if you still encounter any issues.

Related Articles

• I installed the app but don’t see the date picker on my cart page. Where is it?
• How to Manually Position Your Pickup & Delivery Widget
• How to Change Shopify’s Cart Type
• How do I enable the app and make the widget appear on my store?