How do I see when a customer has scheduled their pickup or delivery?

You can view delivery and pickup scheduling details in your Shopify admin, staff notifications, and the Bird App dashboard.

The selected date, time, and delivery method appear in multiple locations for easy access:

1. Shopify Order Details: Delivery/pickup information is automatically attached to orders in your Shopify admin panel. You can also verify your widget setup and view this data in order notes if enabled.

2. Staff Notification Emails: Configure your staff notification emails to include the customer's chosen date, time, and delivery method. These emails are sent automatically when new orders are placed.

3. Packaging Slips and Invoices: Add the selected date and time to order notes, which then appear on packaging slips and invoices. You can also include this information in draft order invoices.

4. Bird App Orders Dashboard: The Bird App has an "Orders" section where you can view, sort, and filter orders by their delivery date.

5. Customer Dashboard: Display the delivery date and time in the customer's account dashboard by editing your theme's code.

6. Google Calendar: Integrate the Bird App with Google Calendar to track orders on your calendar and see new orders with their scheduled times as events.

Updated on: 09/28/2025