Articles on: Integrations

How to Integrate Bird Pickup & Delivery with Shopify POS

Learn how to integrate Bird Pickup & Delivery with Shopify POS to add date and time selection to in-store orders, manage order details, and streamline your fulfillment process.


What You'll Learn


By the end of this article, you'll know how to:


Requirements


  • Shopify POS app installed and configured
  • Bird Pickup & Delivery app installed in your store
  • Admin access to your Shopify store


How It Works


Bird Pickup & Delivery integrates with your POS system as follows:

  • Automatic Sync: All order details created in POS automatically appear in Shopify admin
  • Real-time Updates: Changes made in POS are reflected immediately in Shopify
  • Notification Integration: Once configured, customer notifications automatically include POS-scheduled details



Add Bird App Tiles to POS


Add Order Details Tile


Add the Bird app tile to enable date and time selection for orders.


Shows the POS app tile selection screen with Bird Pickup Delivery app highlighted


  1. Open Shopify POS on your device
  2. Tap Add Tile > App > Bird Pickup Delivery
  3. Select Bird: Order Details (POS UI extension)
  4. Tap Save


Shows Bird Order Details tile successfully added to POS interface, ready for scheduling orders with date and time selection


Add View Orders Tile


Add a second tile to view and manage existing orders.


  1. Tap Add Tile > App > Bird Pickup Delivery
  2. Select Bird: View Orders (POS UI extension)
  3. Tap Save


POS app tile selection screen showing the Bird View Orders extension option for managing existing scheduled orders


Schedule Orders in POS


Configure Order Details


Configure delivery, pickup, or shipping details for customer orders during checkout.


Bird app interface in POS showing delivery method selection options including Shipping, Delivery, and Pickup methods with configuration fields


  1. Open the Bird Order Details tile in your POS interface
  2. Select your delivery or pickup method for the order:
  • Shipping: For standard shipping orders
  • Delivery: For local delivery orders
  • Pick Up: For customer pickup orders
  1. Configure order details as needed:
  • Location: Choose your fulfillment location (required for Delivery/Pickup orders)
  • Date: Select the preferred delivery/pickup date
  • Start Time: Choose the preferred time slot start
  • End Time: Choose the end time (creates a time range)


Completed order with Bird app details saved, showing configured delivery method, date, time, and location information ready for checkout



View and Manage Orders


Access Order Management


View and manage all scheduled orders from your POS interface.


  1. Open the Bird View Orders tile in your POS interface
  2. The system displays a comprehensive list of all orders
  3. Search for specific orders using the search functionality
  4. Browse through orders to find the one you need to manage


View Order Details


Access detailed information about any scheduled order.


  1. Click on any order from the list
  2. The order details screen displays:
  • Order number and customer information
  • Scheduled date and time
  • Delivery method (Shipping/Delivery/Pickup)
  • Assigned location
  • Delivery notes (if any)
  • Order status


Bird View Orders interface showing a list of scheduled orders with search functionality and order management options visible


Update Order Status


Update the order status as you fulfill each order.


  1. Open the order details for the order you want to manage
  2. Click the appropriate status button (Mark as Ready, Mark as Dispatched, or Mark as Complete)
  3. The order status updates automatically in both POS and Shopify admin
  4. Customer notifications are sent based on your configured settings



Edit Order Details


Edit Existing Orders


Modify order details after they've been created.


  1. Open the order details for the order you want to edit
  2. Click "Edit" to access the editing interface
  3. Modify any of the following properties:
  • Delivery Method: Change between Shipping, Delivery, or Pickup
  • Location: Update the fulfillment location
  • Delivery Date: Change the scheduled date
  • Start Time: Modify the time slot start
  • End Time: Adjust the time slot end
  • Delivery Note: Update or add special instructions
  1. Save your changes - updates are reflected immediately in both POS and Shopify


Changes update immediately across all systems.


Filter and Sort Orders


Manage multiple orders efficiently using filtering and sorting options.


The order list view provides several management tools:


Filtering Options:

  • Date Filter: Filter orders by specific date ranges
  • Location Filter: Show orders for specific fulfillment locations
  • Delivery Method Filter: Filter by Shipping, Delivery, or Pickup
  • Order State Filter: Filter by order status (Pending, Dispatched, etc.)
  • Show Draft Orders: Toggle to view draft orders in the orders list


Sorting Options:

  • Sort by Created At: View orders in the order they were created
  • Sort by Delivery Date: Organize orders by their scheduled delivery date


Order list view with filtering and sorting options displayed




Updated on: 10/17/2025

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