Checkout rule history, alerts and alert emails in Bird
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Written by Bird Checkout Rules
Updated November 9, 2026
History lists every change to your rules and who made it. Alerts tells you when something stops a rule from working at checkout.
See what changed
- Go to History.
- Each row shows When, What changed, By and Status.
By shows who made the change: a staff member, Ask Bird, an AI assistant, an API key, a template or Bird support. A change Ask Bird drafted and a staff member published shows both, for example Priya S. (from Ask Bird). Status shows Live, Publishing, Failed or Replaced. To go back to a Replaced version, select Restore and confirm. It goes live at checkout right away.
Fix an alert
- On Home, the status line shows how many issues need attention. Select it to open Alerts.
- Each alert says what happens at checkout and how to fix it.
- Select Open rule or Publish on the alert.
Alerts clear on their own once the problem is fixed.
đź’ˇ
| Alert | What to do |
|---|---|
| A rule can’t run | Open the rule; its page says why |
| A rule names a delivery option checkout no longer offers | Update the option name in the rule |
| A checkout customization was deleted or turned off in Shopify | Publish again |
| A discount was ended in Shopify | Turn the rule off and on again |
| Publishing didn’t finish | Publish again |
| Shopify’s limit for checkout customizations is reached | Remove one in another app, then publish again |
| Product groups are behind your catalogue | Wait for the next sync |
Alert emails
Bird emails you about new issues, at most once a day, and once when everything is fixed. Turn them off in Settings > Emails.
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