Hide, rename or sort delivery and shipping options

Delivery rules hide, rename or move shipping, local delivery and pickup options at checkout, for example to hide express shipping for heavy carts or offer local delivery only in some postal codes.

Hide or move a delivery option for everyone

1. Go to Delivery and select Add rule.
2. Enter a Name. Leave Conditions empty, so the rule runs on every checkout.
3. Under What to do, select Add action and choose Hide or Move.
4. Pick the option: tick the Delivery kinds and enter the Option name.
5. Select Save.

Add a delivery rule with conditions

1. Go to Delivery and select Add rule.
2. Enter a Name.
3. Under Conditions, select Add condition, such as Cart weight is over 20 kg.
4. Under What to do, select Add action and choose one:
   • Hide: tick the Delivery kinds (Shipping, Local delivery, Pickup in store, Pickup point) and, if needed, enter the Option name. Leave the name blank to hide every option of those kinds.
   • Rename: pick the option and enter the New name. Select Edit translations to set it per language.
   • Move: pick the option and choose First, Last or At a position.
5. Check At checkout on the right, then select Save.

Option names

The Option name field suggests names from your store under From your store. You can also type any name, such as a rate from another app. Under Compare, choose is, contains or starts with.

Choose where items ship from

Ship-from rules are on the Delivery page, under Ship from.

1. Under Ship from, select Add (or Add rule if you have none yet).
2. Add conditions, such as Items in the cart in a product group.
3. Under What to do, choose Ship from and pick the Locations, or Ship together to send the items in one shipment.
4. Select Save.
5. Read the warning and tick I understand: if no location listed has the items in stock, customers can’t check out.
6. Select Test checkout and test a cart with those items.

A ship-from rule shows Needs a test and can’t be published until you tick I understand and test it.

Good to know

• The cheapest shipping rate always stays first.
• Delivery options are matched by name and kind. If an option’s name changes, the rule matches nothing. Alerts tells you when it can see that a name is gone.
• Other apps can also change delivery options at checkout.

Related Articles

• Conditions you can use in a checkout rule
• Test a checkout before you publish