Abandoned Cart and Checkout Validation

For bakeries and physical stores, managing order timing is important. If customers take too long to complete checkout, it can confuse and disrupt preparation schedules. This feature validates the selection, and the customer needs to re-select the date and time.

Customers benefit because they won’t accidentally place an order with outdated date/time sections, reducing mistakes and delays. This is especially helpful for fresh food orders and in-store pickups.

By enabling this feature in the Bird App, stores can avoid abandoned carts and keep order schedules accurate.

Steps to Enable

Go to the Bird App Settings.

Navigate to Validations > Cart and Checkout Validation.



Check the box for Enable selections expiry.

Customizing the Error Message

You can configure the error message displayed to customers when their selections expire:

Go to the Bird App Settings > Text & Languages.

Edit the error message text for the field labeled as “Selections expiry validation error” as needed.

Refer to the label customization guide for assistance.

Updated on: 02/14/2025