Enable Internal Staff Notifications via BirdApp
When a new order is placed, staff members must receive an email with all the necessary details, including the customer’s selected slot date, time, and delivery method.
- Set Up Staff Email Notifications:
- Go to Bird App Settings > Configure Locations or Edit Locations.
- Open the location where you want to add email notifications.
- Add Staff Email Recipients:
- Scroll down to the Internal Notifications section.
- Add the email addresses of the staff members who should receive new order notifications.
- Customize Email Content (Optional):
- If you want to change the text, design, or style of the staff notification emails, you can navigate to Settings → Notifications → New Order Notification Email.
Follow this document: How to customize the email templates
How the Final Staff Email Will Look
After configuring the staff notifications, the email will include key details such as:
- Customer Name: John Doe
- Order Number: #1001
- Delivery Method: Pick Up
- Delivery Date: October 10, 2024
- Delivery Time: 2:00 PM - 3:00 PM
This ensures that staff members have all the information they need for fulfilling orders based on the selected schedule.
Related Document: Ready for pickup and dispatch email notification
Related Document: Adding Date/Time and Delivery Method to Shopify Staff Notification Emails
Updated on: 07/01/2025
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