Adding Date/Time and Delivery Method to Shopify Staff Notification Emails

When a new order is placed, it’s essential that staff members receive an email with all the necessary details, including the customer’s selected slot date, time, and delivery method.

1. Access Staff Notification Settings:

• Go to Shopify Admin → Settings → Notifications → Staff Notifications.

• Under New Order, click on the Edit Code button.

2. Modify the New Order Notification Template:

• Insert the Bird App’s code snippet for slot date, time, and method into the existing template. Make sure to place the code in a visible section, such as above the order summary table.

Below code you can edit as per your store language.

{% 

  ###################################

  # Below code you can edit as per your store language
  ###################################
%}

{% assign translated_method = "Delivery,Pick Up,Shipping"  | split: "," %}
{% assign translated_days = "Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday"  | split: "," %}

{% 
  ###################################
  # Don't change below code
  ###################################
%}
  
  {% assign keyValuePairs = nil %}
  {% assign Bird_flag = true %}
        
{% for line_item in line_items %}
  {% for property in line_item.properties %}
   {% if property.first == '_BirdChimeSlotId' and Bird_flag %}
      {% assign Bird_flag = false %}  
    {% assign keyValuePairs = property.last | split: ";" %}
      {% for pair in keyValuePairs %}
        {% assign keyAndValue = pair | split: "=" %}
        {% assign key = keyAndValue[0] %}
        {% assign value = keyAndValue[1] %}
        {% case key %}
          {% when 'M' %}
            {% if value == 'D' %}
            {% assign Bird_Method = translated_method[0] %}
            {% elsif value == 'P'%}
              {% assign Bird_Method = translated_method[1] %}
            {% elsif value == 'S'%}
              {% assign Bird_Method = translated_method[2] %}
            {% endif %}
          {% when 'D' %}
            {% assign Bird_Date = value %}
          {% when 'L' %}
            {% assign Bird_Location_Id = value %}
          {% when 'T' %}
            {% assign Bird_Time = value %}
        {% endcase %}
        {% assign bird_index = Bird_Date | date: "%w" | plus: 0 %}
        {% assign Bird_Day =  translated_days[bird_index] %}
      {% endfor %}
    {% endif %}
  {% endfor %}
{% endfor %}

{% if order.attributes['Delivery Method'] and keyValuePairs == nil %}
  {% if order.attributes['Delivery Method']  == 'Delivery' %}
    {% assign Bird_Method = translated_method[0] %}
  {% elsif order.attributes['Delivery Method']   == 'Pick Up'%}
    {% assign Bird_Method = translated_method[1] %}
  {% elsif order.attributes['Delivery Method']  == 'Shipping'%}
    {% assign Bird_Method = translated_method[2] %}
  {% endif %}
  {% assign Bird_Date = order.attributes['Delivery Date'] %}
  {% assign Bird_Time = order.attributes['Delivery Time'] %} 

  {% if Bird_Method == translated_method[1]  and order.attributes['Delivery Location'] %}
    {% assign BIRD_LOCATION = order.attributes['Delivery Location'] %}
  {% endif %}

  {% assign bird_index = Bird_Date | date: "%w" | plus: 0 %}
  {% assign Bird_Day =  translated_days[bird_index] %}
{% endif %}
        

{% if order.attributes['Translated Delivery Time'] %}
  {% assign Bird_Time = order.attributes['Translated Delivery Time'] %} 
{% endif %}


{% 
  ###################################
  # Below code you can edit as per your need
  ###################################
%}

{% if Bird_Method %}
  <table class="container">
    <br/>
    <tr>
      <td>
        <h4>Delivery Method</h4>
        {{ Bird_Method }}<br>
        {{ BIRD_LOCATION }}
        {% if Bird_Date %}
          <h4>Date & Time</h4>
          {{ Bird_Date | date: "%d.%m.%Y" }}
          {% if Bird_Time %}
            {{ Bird_Time }}
          {% endif %}
          {% if Bird_Date %}
            ({{ Bird_Day }})
          {% endif %}
        {% endif %}
        <br/>
      </td>
    </tr>
  </table>
{% endif %}

We recommend to paste the entire code above the Order Summary table as shown below. You have the right to paste the code at any place.

3. Save and Test the Template:

• Save your changes and place a test order to ensure that the slot date, time, and method are displayed correctly in the email.

**Related Documents: ** Enable Internal Staff Notifications via BirdApp

Updated on: 05/02/2025