Enable Internal Staff Notifications via BirdApp
When a new order is placed, it’s essential that staff members receive an email with all the necessary details, including the customer’s selected slot date, time, and delivery method.
Set Up Staff Email Notifications:
Go to Bird App → Settings → Configure Locations or Edit Locations.
Open the location where you want to add email notifications.
Add Staff Email Recipients:
Scroll down to the Internal Notifications section.
Add the email addresses of the staff members who should receive new order notifications.
Customize Email Content (Optional):
If you want to change the text, design, or style of the staff notification emails, you can navigate to Settings → Notifications → New Order Notification Email.
Follow this document: How to customize the email templates
Note: The slot date, time, and method are automatically included in these staff emails by default.
After configuring the staff notifications, the email will include key details such as:
Customer Name: John Doe
Order Number: #1001
Delivery Method: Pick Up
Delivery Date: October 10, 2024
Delivery Time: 2:00 PM - 3:00 PM
This ensures that staff members have all the information they need for fulfilling orders based on the selected schedule.
Related Document: Ready for pickup and dispatch email notification
Related Document: Adding Date/Time and Delivery Method to Shopify Staff Notification Emails
Set Up Staff Email Notifications:
Go to Bird App → Settings → Configure Locations or Edit Locations.
Open the location where you want to add email notifications.
Add Staff Email Recipients:
Scroll down to the Internal Notifications section.
Add the email addresses of the staff members who should receive new order notifications.
Customize Email Content (Optional):
If you want to change the text, design, or style of the staff notification emails, you can navigate to Settings → Notifications → New Order Notification Email.
Follow this document: How to customize the email templates
Note: The slot date, time, and method are automatically included in these staff emails by default.
How the Final Staff Email Will Look
After configuring the staff notifications, the email will include key details such as:
Customer Name: John Doe
Order Number: #1001
Delivery Method: Pick Up
Delivery Date: October 10, 2024
Delivery Time: 2:00 PM - 3:00 PM
This ensures that staff members have all the information they need for fulfilling orders based on the selected schedule.
Related Document: Ready for pickup and dispatch email notification
Related Document: Adding Date/Time and Delivery Method to Shopify Staff Notification Emails
Updated on: 10/18/2024
Thank you!