Articles on: FAQs

Can I set up a conditional fee, like a rush order fee or a surcharge for Saturday delivery?

You can add conditional fees in Bird App using rate conditions for Delivery, Pickup, or Shipping. See the overview in Rates Control.


Day-Based Surcharges (e.g., Saturday/Weekend)

  1. Navigate to Bird > Rates. Ensure you’ve completed the Rates Wizard.
  2. Open your rate configuration and add a new rate.
  3. Choose the Day condition.
  4. Set the start day and end day (e.g., Saturday → Sunday) and apply a higher price.


Rush/Urgency Fees (same-day or next-day)

  1. In the rate, select the Rush/Urgency condition.
  2. Set Min Days and Max Days.
  3. For same-day/next-day, use Min Days = 0 (Today) and Max Days = 1 (Tomorrow).


Combine multiple conditions

Use Multiple conditions to combine price, day/time, weight, etc. This flexibility is available in Bird App (not in Shopify Admin rates).


Please note, conditional fees (rush/day surcharges) require the Advanced plan or higher


Updated on: 10/14/2025

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