If you are facing the following error message in the checkout. This document will help you resolve it.

Common Reasons
Location not enabled in product Edit page inventory section.
Product is out of stock on a particular location
Location is not enabled to Fulfill online orders
Store location address of one of the locations in Shopify admin is not validated.
Rates can also be reordered or hidden by third apps using Shopify functions

Built in Local Delivery rates specific
The rates defined do not cover the area of the customer.
Cart total is lesser than the minimum order value.

Built in Store Pickup specific

Shipping/Delivery rates specific
If configured by Bird App
If configured by Shopify Admin Shipping rates

Common Reasons

1. Location not enabled in product Edit page inventory section.

This can be fixed by navigating to Shopify Admin -> Products -> Select Product -> Inventory -> Edit Locations

2. Product is out of stock on a particular location

This can be fixed by adding stock to the out of stock location.

3. Location is not enabled to Fulfill online orders.

4. Store location address of one of the locations in Shopify admin is not validated.

This can be fixed by entering a valid address in Shopify location and saving it.

5. Rates can also be reordered or hidden by third party apps using Shopify functions.

This can be fixed in Shopify admin -> Settings -> Shipping & Delivery -> Delivery Customization

Built in Local Delivery rates specific

1. The rates defined do not cover the area of the customer.

2. Cart total is lesser than the minimum order value.

Built in Store Pickup rates specific

1. Location is not enabled for pickup. Refer this only if you are getting the second error (on the right side) mentioned at the top.

Shipping/Delivery rates specific

1. If configured by Bird App: Delivery/Shipping address not covered by rules configured

2. If configured by Shopify Admin Shipping rates: Shipping address not covered by rules configured

Updated on: 04/04/2024