Articles on: Order management

Display Delivery Date & Time on Thank You and Order Status Pages

Display delivery date, time, and method on your thank you and order status pages. This builds customer confidence and reduces support inquiries.

Show your customers exactly when they'll receive their order. This feature displays the selected delivery date, time, and method on both the thank you page and order status page. Customers see their choices confirmed immediately after checkout.

What You'll Accomplish

Reassure customers with clear delivery/pickup confirmation
Reduce support tickets by showing order details upfront
Improve customer experience with transparent order information
Display details on thank you page, order status page, or both

Setup Process

1. Access Checkout Customization

Navigate to Shopify Settings > Checkout > Customize.

Shows the Shopify admin navigation to Checkout settings with the Customize option highlighted

2. Select Target Page

Choose which page to display the date and time information:

Thank you page - Shows immediately after checkout completion
Order status page - Shows when customers check order status

Shows the page selector in the checkout customization interface with Thank you page and Order status page options

3. Add Bird Order Details Block

Follow the steps for your chosen page:

For Thank You Page:

Click Sections > Order Details
Click Add app Block
Select Bird Order Details

For Order Status Page:

Click Sections > Order Status
Click Add app Block
Select Bird Order Details

Shows the app block selection interface with Bird Order Details highlighted as the chosen option

Showing the Order Status section selection in the checkout customization interface

You can configure this feature for either page individually or both pages simultaneously.

4. Save Changes

Click Save in the top right corner to apply your changes.

Shows the save button location in the top right corner of the checkout customization interface

That's it! Your customers will now see their selected delivery date, time, and method on the configured pages.

Expected Result

Customers see their delivery/pickup details clearly displayed on the page.

Shows the final customer-facing result with delivery date, time, and method information displayed on the thank you page

[Placeholder for new screenshot: Shows the final customer-facing result with delivery date, time, and method information displayed on the order status page]

Updated on: 09/27/2025

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