Articles on: Design and customizations

How to Add Custom Links Below Your Bird Pickup & Delivery Widget ?

Add custom links below your widget to provide customers with quick access to support, contact information, or additional resources.



Step 1: Access Design Settings


  1. Go to Bird App > Settings
  2. Click the Text and Languages option
  3. Select the language you want to edit


Highlights the Text and Language menu in Bird Settings


Highlights the edit button on a specific language



  1. First, choose your delivery method (Delivery, Pickup, or Shipping)
  2. Look for the corresponding field:
  • Widget footer delivery (for local delivery orders)
  • Widget footer pickup (for pickup orders)
  • Widget footer shipping (for shipping orders)
  1. This field accepts HTML code and will display below your widget


Step 3: Add HTML Code


Insert the following HTML code in the Footer Text field:


<a href="https://help.birdchime.com">Contact Us</a>



  1. Replace the URL: Change https://help.birdchime.com to your desired link URL
  2. Update the text: Change "Contact Us" to match your link's purpose


Example customizations:


<!-- WhatsApp Support Link -->
<a href="https://wa.me/1234567890">WhatsApp Support</a>

<!-- Email Contact Link -->
<a href="mailto:support@yourstore.com">Email Support</a>

<!-- FAQ Page Link -->
<a href="/pages/faq">View FAQ</a>


Widget footer configuration area for adding custom HTML links


Common Use Cases


  • Customer Support: Link to live chat, help desk, or contact forms
  • Information Resources: FAQ pages, delivery policies, or store information
  • Social Media: WhatsApp business chat, Facebook messenger, or Instagram
  • Order Tracking: Link to order status or tracking pages



Updated on: 09/23/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!