Articles on: Design And Customizations

How to Add Custom Links Below Your Widget

Add custom links below your widget to provide customers with quick access to support, contact information, or additional resources.



Step 1: Access Design Settings


  1. Go to Bird App > Settings
  2. Click the Text and Languages option
  3. Select the language you want to edit


Highlights the Text and Language menu in Bird Settings


Highlights the edit button on a specific language



  1. First, choose your delivery method (Delivery, Pickup, or Shipping)
  2. Look for the corresponding field:
  • Widget footer delivery (for local delivery orders)
  • Widget footer pickup (for pickup orders)
  • Widget footer shipping (for shipping orders)
  1. This field accepts HTML code and will display below your widget


Step 3: Add HTML Code


Insert the following HTML code in the Footer Text field:


<a href="https://help.birdchime.com">Contact Us</a>



  1. Replace the URL: Change https://help.birdchime.com to your desired link URL
  2. Update the text: Change "Contact Us" to match your link's purpose


Example customizations:


<!-- WhatsApp Support Link -->
<a href="https://wa.me/1234567890">WhatsApp Support</a>

<!-- Email Contact Link -->
<a href="mailto:support@yourstore.com">Email Support</a>

<!-- FAQ Page Link -->
<a href="/pages/faq">View FAQ</a>


Widget footer configuration area for adding custom HTML links


Common Use Cases


  • Customer Support: Link to live chat, help desk, or contact forms
  • Information Resources: FAQ pages, delivery policies, or store information
  • Social Media: WhatsApp business chat, Facebook messenger, or Instagram
  • Order Tracking: Link to order status or tracking pages



Updated on: 10/09/2025

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