Articles on: Shopify Settings

How to Find and Generate Collaborator Request Code

Collaborator Request Code Guide

To locate and generate a Collaborator Request Code in Shopify, follow these steps:

Step 1: Access Shopify Admin
From your Shopify admin, click Settings.

Step 2: Navigate to Collaborators: From your Shopify 'Settings' > Users and permissions.
In the Users and permissions section, locate and click on Collaborators.

Step 3: Find or Generate Code
In the Collaborators section, you can find the collaborator access code. If you don't find an existing code, click on Generate new code.

By following these steps, you can easily locate your existing Collaborator Request Code or generate a new one. This code is essential for granting secure access to external collaborators for managing your Shopify store.

What is a Collaborator Request Code?

In Shopify, a Collaborator Request Code is a secure access code that allows a third-party, such as a developer or consultant, to access and make changes to your Shopify store. This code ensures a secure and controlled way for external collaborators to assist you in managing and customizing your store.

Why Does the BirdChime Tech Team Need a Collaborator Request Code?

At BirdChime, we prioritize the security and satisfaction of our users. Here's why sharing a Collaborator Request Code with our dedicated tech team is a seamless and secure process:

Secure Access: The request code ensures that only authorized members of the BirdChime Tech Team can securely access and make necessary configurations to your Shopify store.
Controlled Collaboration: We understand the sensitivity of your store data. You have complete control over the level of access granted to our tech team. You can tailor permissions based on the specific tasks and settings that need attention.
Temporary Access: Collaborator Request Codes issued by the BirdChime Tech Team are temporary and can be revoked at any time. This ensures that our team has access only for the duration required to address your issues or configure settings.

We adhere to Shopify's best practices and guidelines for collaborator access, ensuring a trustworthy and transparent collaboration process. Your store's security and your peace of mind are our top priorities. You can read more about Collaborator permissions from Shopify.

Need Help?

If you have any questions or need further guidance, contact us through the in-app chat or email

Updated on: 12/18/2023

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