Some products not shippable or deliverable
Overview : Follow this document if Shipping / delivery address form is not visible in your checkout page.
![](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/frame-3-1_1yetm1k.jpg)
Go to the Bird app homepage.
Click on "View Products." in the alert box shown below.
![](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/10_10drfa5.png)
Mark the product as a physical item.
Save your changes.
* CASE 1: For single variant-
![single variant](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/single_12q7xx7.png)
* CASE 2: For multiple variants-
![Multiple variants](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/multiplae_yjlc46.png)
How to mark the product as a physical product? – This guide explains marking products as physical items.
If you have any questions or need further assistance, please feel free to reach out through the in-app chat or email support@birdchime.com. We're here to help!
![](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/frame-3-1_1yetm1k.jpg)
Mark products as physical:
Go to the Bird app homepage.
Click on "View Products." in the alert box shown below.
![](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/10_10drfa5.png)
Mark the product as a physical item.
Save your changes.
* CASE 1: For single variant-
![single variant](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/single_12q7xx7.png)
* CASE 2: For multiple variants-
![Multiple variants](https://storage.crisp.chat/users/helpdesk/website/ca826b447482b000/multiplae_yjlc46.png)
Related Document:
How to mark the product as a physical product? – This guide explains marking products as physical items.
Need help?
If you have any questions or need further assistance, please feel free to reach out through the in-app chat or email support@birdchime.com. We're here to help!
Updated on: 07/04/2024
Thank you!