I am getting an error "Available Shipping methods have been updated"

This error typically occurs when Delivery Customization isn't working properly or when third-party apps interfere with shipping rate management. You need to check your Shopify delivery settings.

Check Delivery Customization settings

1. Go to Shopify Admin > Settings > Shipping & Delivery
2. Click Delivery Customization
3. Review your current customization settings
4. Disable any conflicting customizations temporarily
5. Test checkout to see if the error persists

This is how Bird App will show up in Delivery Customizations section if setup correctly.

Contact support for assistance

If adjusting these settings doesn't resolve the error, reach out to Bird Pickup & Delivery support through:

• Email: support@birdchime.com
• Chat: Live Chat

Our support team can identify specific configuration conflicts and provide expert guidance.

Additional troubleshooting

For other rate-related checkout issues, check Common reasons for rate errors on checkout page. This covers additional scenarios that might cause shipping method errors.

The error usually resolves once delivery customization conflicts are identified and properly configured.

Updated on: 09/20/2025