Ready for pickup and dispatch email notification
This guide helps Shopify store owners notify customers instantly when orders are ready for pickup, dispatched, picked up, or delivered improving customer experience and reducing order status inquiries. This can be done via Shopify Orders or the Bird App Orders page.
From Shopify
From Bird App
Navigate to the Orders section in your Shopify and open the Order.
Click on More Actions and Bird: Mark Ready option.
A popup will appear showing the order and delivery details.
Click the Mark ready for pickup or Mark ready for delivery button depending on the delivery method.
A notification email will be sent to the customers.
Go to the orders page in your Bird app.
Mark a single order or all the orders that are Ready for pickup, dispatch or already picked up/delivered.
Click on Mark as ready for pickup, Mark as dispatched or Mark as picked up/delivered option accordingly.
Once these steps are completed, a notification email will be sent to the customer, informing them about the status of their order.
Create draft orders with date and time – This guide details creating draft orders with specified delivery methods and times.
From Shopify
From Bird App
Method 1: From Shopify Orders Section
Send a Ready for Pickup or Dispatch/Delivery email:
Navigate to the Orders section in your Shopify and open the Order.
Click on More Actions and Bird: Mark Ready option.
A popup will appear showing the order and delivery details.
Click the Mark ready for pickup or Mark ready for delivery button depending on the delivery method.
A notification email will be sent to the customers.
Method 2: From Bird App Dashboard
Send a Ready for Pickup, Dispatched/Delivery or Picked Up/Delivered email:
Go to the orders page in your Bird app.
Mark a single order or all the orders that are Ready for pickup, dispatch or already picked up/delivered.
Click on Mark as ready for pickup, Mark as dispatched or Mark as picked up/delivered option accordingly.
Once these steps are completed, a notification email will be sent to the customer, informing them about the status of their order.
Related Document:
Create draft orders with date and time – This guide details creating draft orders with specified delivery methods and times.
Updated on: 01/29/2025
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