Articles on: Pickup Settings

Store Pickup: Advanced Settings

Configure advanced pickup settings to enhance the customer experience and streamline order processing. Set up address prepopulation, location search, and address validation for all pickup locations.



Table of Contents




What Advanced Pickup Settings Do


Advanced pickup settings are global configuration options that apply to all pickup locations.




Prerequisites


Before configuring advanced pickup settings, ensure:


  1. Widget is enabled in your theme
  2. Pickup is enabled for at least one location in Bird Settings



Address Management Settings


Prepopulate Pickup Location Address in Checkout


What it does:

  • Automatically fills checkout address field with selected pickup location address


Configuration:

  1. Go to Bird Settings > (Advance) > Pickup
  2. Toggle Prepopulate pickup location address in checkout to ON
  3. Click Save


📖 Related: Why Are Customers Being Shown a Shipping Address Field for Pickup Orders?



Fix Pickup Address After Order Placed


What it does:

  • Automatically restores pickup address if changed during checkout
  • Works after order placement (address is corrected in Shopify order details)


Configuration:

  1. Go to Bird Settings > (Advance) > Pickup
  2. Toggle Fix pickup address after order placed to ON
  3. Click Save



Location Selection Settings


Enable Location Search for Pickup


What it does:

  • Adds search box to pickup location selection
  • Filters locations as customers type


Configuration:

  1. Go to Bird Settings > (Advance) > Pickup
  2. Toggle Enable location search for pickup to ON
  3. Click Save


Note: Most useful when you have more than 3 locations. For 1-3 locations, the standard pickup location selection is sufficient.



Common Questions


Can I use multiple advanced settings together?


Yes. All advanced pickup settings can be enabled simultaneously.



Do advanced settings apply to all locations?


Yes. Advanced pickup settings are global and apply to all pickup locations. You cannot configure them per location.



What's the difference between prepopulate address and fix address?



  • Prepopulate address: Fills address field during checkout
  • Fix address: Restores address after order placement if changed during checkout


Both can be enabled together.



What happens if a customer changes the address during checkout?


If "Fix pickup address after order placed" is enabled, the address is automatically restored to the pickup location address after the order is placed. The order will use the correct pickup location.



Troubleshooting


Issue: Address not prepopulating in checkout


Problem: Address prepopulation may not work due to setting not enabled, widget issues, checkout locale conflicts, or conflicts with other apps.


Solution:

  1. Verify Prepopulate pickup location address in checkout is toggled ON
  2. Check that widget is enabled in theme
  3. Ensure customer selects pickup location on cart page
  4. Check for conflicts with checkout locale files
  5. Check for conflicts with other apps that override checkout process, or checkout locale
  6. Contact Bird Support for help with troubleshooting



Quick Reference


Address Management:

  • Prepopulate address: Auto-fill checkout address field
  • Fix address: Restore address after order placement


Location Selection:

  • Location search: Search box for more than 3 locations


Navigation: Bird Settings > (Advance) > Pickup

Updated on: 01/13/2026

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