Streamline Checkout: Remove Shopify's Default Shipping and Pickup Options

Overview

By default, Shopify displays both shipping and store pickup options on the checkout page. This confuses customers who have already selected delivery methods through your Bird Pickup & Delivery widget. This guide shows you how to streamline the checkout experience.

Before Configuration

Configuration Steps

1. Set Up Bird App Rates

Complete the Rates Setup in your Bird App dashboard if you haven't already.

• Navigate to your Bird App dashboard
• Go to Rates section
• Configure delivery and pickup rates according to your business needs

2. Disable Shopify's Built-in Store Pickup

Pro tip: Using our Bird App rates setup wizard automatically disables Shopify's built-in pickup locations for you.

If pickup options still appear after configuring rates, manually disable Shopify's built-in store pickup:

1. Go to your Shopify admin
2. Navigate to Settings > Shipping and delivery
3. Under Local pickup, click Manage pickup locations
4. Remove or disable all pickup locations

See Disable Shopify's Built-in Store Pickup for detailed instructions.

3. Create Bird App Pickup Rate

Ensure you have a pickup rate configured in your Bird App:

1. In your Bird App dashboard, go to Rates
2. Click Add Rate > Pickup
3. Configure your pickup rate settings
4. Save the configuration

For step-by-step guidance, see Configure Pickup Rates.

After Configuration

Expected Results

After completing these steps:

• Shopify's pickup location selection disappears from checkout
• Customers see an address form with pickup location pre-filled
• Only Bird Pickup & Delivery selections appear
• Checkout flow becomes streamlined and confusion-free

Customize Checkout Language

To prevent customer confusion about the pre-filled pickup address, you can modify checkout page text.

See Modify Checkout Page Language for instructions on customizing checkout messages.

Updated on: 09/27/2025