Articles on: FAQs

The widget seems to conflict with our theme's cart drawer, making it hard to scroll. How can we fix this?

The primary cause of the widget conflicting with your theme's cart drawer and making it hard to scroll is that the cart items box is causing layout responsiveness issues within your theme.


Recommended: Contact Support


This requires analyzing your specific theme's structure to identify the exact CSS conflict. Contact our support team and we'll fix it for you:



Want to try fixing this yourself?


If you're comfortable working with CSS, you can attempt the following:


  1. Go to Bird Settings > Widget Design > Custom CSS section
  2. Analyze the parent DOM where the widget is placed and add overflow properties
  3. Add targeted CSS adjustments to resolve styling issues
  4. Save your changes


Why this happens:


Cart item components are usually dynamic, when multiple items are added, the cart adjusts its layout. This depends on how each theme manages this setting. Our widget automatically adjusts itself to be responsive, but some themes don't adapt well to responsive layouts, which causes scrolling issues in the cart drawer.


Related: Experiencing issues where the widget isn't clickable or the dropdown isn't showing? This is often caused by similar CSS conflicts. See Why is my widget not clickable or dropdown not showing?

Updated on: 10/29/2025

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