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Registered Twilio SMS Number

I use a registered US Twilio phone number for callng and texting customers through Talkyto app. I’d like to use this same registered Twilio number for Bird SMS notifications. I also use this Twilio number for SIMPLIFY MY LOGIN. THis same number is on our business cards and is how people know it is us. Please make a way for this registerd Twilio number to be used in the Bird SMS’s. It is important not to get customers confused with multiple email addresses, phone/sms numbers, etc so it is fluid.

Thanks! Shawn Speidel Evening Shade Outpost

1 Comment

Niraj Kumar Tiwari 6 mo ago

Hi Shawn, Thank you for your feedback — we really appreciate you taking the time to share this with us. We completely understand the importance of using the same registered phone number for all customer communications to keep things consistent and avoid confusion. At the moment, Bird SMS notifications are sent through the Bird number, so a custom Twilio number cannot be used directly. That said, we’ve shared your request with our team for consideration as we continue improving the SMS feature. Thanks again for the suggestion! Best, Bird Team