Articles on: Rates

How to Control Pickup, Delivery & Shipping Rates

Configure flexible pricing for pickup, delivery, and shipping through the Bird app or Shopify.


Manage rates from either the Bird app or the Shopify admin. Complete the Rates Setup in the app first. Then configure pickup, delivery, and shipping rates in the Bird app or Shopify.



Complete Rates Setup in the app first. Otherwise, Shopify manages rates automatically.


Rate Configuration Options


The Bird app offers more rate conditions than Shopify admin.


Rates based on

From Shopify Admin

From Bird App

Price

Yes

Yes

Weight

Yes

Yes

Product

Yes

Yes

Day of week

No

Yes

Time of day

No

Yes

Urgency

No

Yes

Date

No

Yes

Multiple Conditions

No

Yes


Multi-Condition Rate Examples


  • Set rates based on cart total plus day of pickup, delivery, or shipping.
  • Set rates based on cart total plus time of pickup, delivery, or shipping.
  • Set rates based on cart total plus weight of items.
  • Set rates based on cart total plus specific products.


Rates activate immediately after completing the 3-step rates onboarding. Unlike the widget, you cannot test rates on a test theme. Rates become active on your live store as soon as onboarding finishes.


Detailed Setup Guides


  1. Set Up Pickup Rates with Flexible Pricing Conditions
  2. How to Configure Delivery Rates
  3. Configure Shipping Rates via Bird App
  4. How to Fix Rate Errors on Checkout Page - Complete Troubleshooting Guide


Configure Rates via Shopify


Follow Shopify's help document to add rates in the shipping and delivery section of Shopify admin.


Updated on: 12/23/2025

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