Rates control

Rates for Pickup, Delivery, and Shipping can be managed either through the Bird app or Shopify. Once the Rates Setup is completed, Delivery and Shipping rates can be configured in the Bird app or controlled via Shopify.

What is the difference between both options?

Rates based on	From Shopify Admin	From Bird App
Price	Yes	Yes
Weight	Yes	Yes
Product	Yes	Yes
Day of week	No	Yes
Time of day	No	Yes
Urgency	No	Yes
Date	No	Yes
Multiple Conditions	No	Yes

Examples of multi-condition rates via the Bird App

If you want to set rates based on cart total and day of pickup, delivery, or shipping.
If you're going to set rates based on cart total and time of pickup, delivery, or shipping.
If you're going to set rates based on cart total and the weight of pickup, delivery, or shipping.
If you're going to set rates based on the cart total and the product of pickup, delivery, or shipping.

Note: If the Rates Setup is not completed in the app, rates will be automatically managed via Shopify.

For a detailed rate setup, refer to the following guides:

Configure pickup rates
Configure delivery rates
Configure shipping rates
Common reasons for rate errors on the checkout page

Follow Shopify's help document to add the rates in the shipping & delivery section of Shopify admin.

Updated on: 03/25/2025