Articles on: Rates

Rates control

Rates for Pickup, Delivery, and Shipping can be managed either through the Bird app or Shopify. Once the Rates Setup is completed, Delivery and Shipping rates can be configured in the Bird app or controlled via Shopify.


What is the difference between both options?


Rates based on

From Shopify Admin

From Bird App

Price

Yes

Yes

Weight

Yes

Yes

Product

Yes

Yes

Day of week

No

Yes

Time of day

No

Yes

Urgency

No

Yes

Date

No

Yes

Multiple Conditions

No

Yes

Examples of multi-condition rates via the Bird App


  • If you want to set rates based on cart total and day of pickup, delivery, or shipping.
  • If you're going to set rates based on cart total and time of pickup, delivery, or shipping.
  • If you're going to set rates based on cart total and the weight of pickup, delivery, or shipping.
  • If you're going to set rates based on the cart total and the product of pickup, delivery, or shipping.


Note: If the Rates Setup is not completed in the app, rates will be automatically managed via Shopify.


For a detailed rate setup, refer to the following guides:


  1. Configure pickup rates
  2. Configure delivery rates
  3. Configure shipping rates
  4. Common reasons for rate errors on the checkout page


Follow Shopify's help document to add the rates in the shipping & delivery section of Shopify admin.

Updated on: 03/25/2025

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