How to Expire Stale Delivery and Pickup Time Selections

Prevent order scheduling conflicts by automatically expiring outdated date/time selections when customers take too long to complete checkout.

For bakeries and physical stores, managing order timing is crucial. When customers spend too much time in checkout, their selected delivery or pickup times may become unavailable. This creates confusion and disrupts your preparation schedules.

The Abandoned Cart and Checkout Validation feature automatically expires outdated selections. Customers must re-select valid dates and times before completing their order. This prevents scheduling conflicts and ensures accurate order preparation.

What This Feature Does

• Expires outdated selections when customers take too long to checkout
• Forces re-selection of valid delivery/pickup times
• Prevents scheduling conflicts in your preparation workflow
• Reduces order mistakes and delivery delays

Enable Selection Expiry

1. Navigate to Bird App Settings
2. Go to Validations > Basis Validation Settings

1. Check “Enable selections expiry”
2. Select your preferred expiry time limit from the dropdown menu

That’s it! Your store now automatically validates date/time selections during checkout.

Customize the Error Message

Tailor the message customers see when their selections expire:

1. Go to Bird App Settings > Text & Languages
2. Find “Selections expiry validation error”
3. Edit the message text to match your brand voice

You’re done! Customers will see your customized message when selections expire.

Related Articles

• How do I make date and time selection mandatory before checkout?
• Store Pickup: Configure Availability
• Why are date and time not appearing on my orders?