FAQs

What Does Bird Pickup & Delivery Date App Do?

Does the Free plan support weight-based rates, draft orders, and product rules?

What are the differences between Bird Pickup & Delivery pricing plans and their order limits?

How are orders counted toward my plan's monthly limit?

What happens when I reach my monthly order limit?

How do I set up my cart and checkout like the demo store?

Can customers select a delivery date for shipping orders?

Which fulfillment options can I offer with Bird Pickup & Delivery?

How do I set up my first pickup and delivery schedules?

How do I create time slots for pickup or delivery?

How do I set up preparation times (lead times) and order cut-off times?

How do I limit the number of orders per day or time slot?

What happens when a time slot's order limit is reached?

Can customers select a time slot that has already started?

Can I set different schedules or rates for different store locations?

Can I disable a fulfillment option and only offer one method?

How does Bird app handle when my store is closed or unavailable?

Can I open a specific date when its weekday is closed?

What is the difference between Product Availability and Product Override?

Can I set different preparation or lead times for different products?

How do multiple product overrides affect date selection?

How do I set up delivery availability only on specific event dates?

Can I set start and end dates for scheduling promotional products?

How do I set longer prep times for out-of-stock products?

How do I offer same-day or next-day delivery for specific products?

Can I hide the widget for subscriptions, gift cards, or specific products?

How do I exclude certain products from specific delivery or pickup options?

How do I handle mixed carts containing both shippable and local-only products?

How do I restrict delivery when the cart has pickup-only items?

How do I customize error messages when mixed carts block checkout?

Can I set different delivery dates for different products in the same order?

How do I set up different delivery rates based on postal codes, distance, or zones?

How can I set up multi-condition rates for delivery and pickup?

How can I offer free delivery above a certain order value?

Can I set up rush order fees or Saturday delivery surcharges?

Can I set specific delivery days for a particular postal code?

Does the Bird app integrate with carrier-calculated shipping rates?

How do I view upcoming deliveries and pickups?

How do I see when a customer has scheduled their pickup or delivery?

How do I display delivery/pickup dates on Shopify orders, packing slips, and emails?

How do I add pickup/delivery dates to confirmation emails and packing slips?

Why are date and time not appearing on my orders?

Why is the delivery date not showing in my order details or confirmation emails?

Why can't I access orders older than 60 days?

How to View Bird Data on the Shopify Orders Page

Can the delivery date be automatically added as a Shopify order tag?

Can I automatically tag orders by delivery method or location?

Can I sort Shopify orders by delivery date?

How do I notify customers when their order is ready for pickup?

Can customers change their delivery/pickup selection after ordering?

What is the _BirdChimeSlotId and how do I hide it?

How do I control the widget's placement?

How do I enable the app and make the widget appear on my store?

How do I move the widget from cart footer to cart body?

Can I place the date picker on the product page instead of the cart?

How do I make date and time selection mandatory before checkout?

Can I use the postal code checker inside a custom popup on the product page?

Can I customize the text and appearance of my widget?

How can I adjust the look and feel of my calendar and date picker?

Can the widget default to Shipping instead of Local Pickup?

Is it possible to show the full date and time slot at checkout?

How can I hide my store's location/address in the cart widget?

How do I add special instructions or notes fields for customers?

How do I turn on Shopify cart notes and change their label?

Does the Bird Pickup & Delivery app work with Shopify POS?

How does the app work with Shopify POS, draft orders, or manual orders?

Can I mark orders as "Ready for Pickup" directly from the Shopify POS app?

How do I integrate Bird Pickup & Delivery with Google Calendar?

How do I remove customer names from Google Calendar events?

How do I handle express checkout buttons with the Bird widget?

Why are customers being shown a shipping address field for pickup orders?

Why is only the billing address showing, or why can't customers see shipping options?

Why do my pickup and local delivery orders show as "Shipping"?

Why Do I Need to Disable Built-in Shopify Pickup?

Why Pickup Orders Are Charged the Wrong Tax

How do I update subscription delivery dates with Shopify Flow?