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Block Shipping / Local Delivery / Pickup using Product availability

Control which products customers can select for shipping, local delivery, or store pickup using product tags.


Product Availability lets you restrict delivery methods to specific products using Shopify product tags. You can include only tagged products or exclude tagged products from each delivery method.



Configure Product Availability Settings


Choose your navigation path based on your store setup:


  • Same schedule for all locations: Go to Bird App Settings > Pickup & Delivery > Edit Settings
  • Different schedules per location: Go to Bird App Settings > Configure Locations > Select Location > Edit Settings


  1. Navigate to the Product Availability section
  2. Select your desired delivery method (Shipping, Local Delivery, or Store Pickup)
  3. Choose your availability option following the instructions below


How Mixed Carts Work


When customers have mixed products in their cart, the system evaluates the entire cart, not individual products:


  • Include mode: If any product lacks the required tag, the delivery method becomes unavailable for the entire cart
  • Exclude mode: If any product has the exclusion tag, the delivery method becomes unavailable for the entire cart


Example: If you set "Include Products tagged with 'local-delivery'" and a customer adds both a tagged product and an untagged product to their cart, local delivery becomes unavailable.


Important: Mixed cart behavior affects the entire cart. If any product doesn't meet the criteria, the delivery method becomes unavailable.


Include Specific Products Only


Select Include Products tagged with to make only tagged products available.


  • Enter the exact tag name in the field
  • Only products with this tag will show the delivery method
  • All other products will be blocked


Shows the Product Availability settings page with "Include Products tagged with" selected and "Local Delivery" entered in the tag field


Exclude Specific Products


Select Exclude Products tagged with to block tagged products from the delivery method.


  • Enter the exact tag name in the field
  • All products will be available except those with this tag
  • Tagged products will be blocked


Shows the Product Availability settings page with "Exclude Products tagged with" selected and "pickup" entered in the tag field


  1. Save Changes to apply your settings.


Products without the specified tags will be blocked from the chosen delivery method.


Shows a product page where the Local Delivery option is not available because the product lacks the required tag


Add Tags to Products in Shopify


  1. Go to Products in your Shopify admin.
  2. Select the product you want to tag.
  3. Click the three-dot menu in the top-right corner.
  4. Select Add Tags.


Shows the product page with the three-dot menu open and "Add Tags" option highlighted


  1. Enter the tag name in the search box.
  2. Select the tag from the dropdown.
  3. Click Save.


Shows the product page displaying the tag name in the product details


Note: Tags are case-sensitive. "Delivery" and "delivery" are treated as different tags.



Updated on: 09/01/2025

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