Block Shipping / Local Delivery / Pickup using Product availability
What is the Product Availability Feature?
The Product Availability feature in the Bird App allows you to control which products are available or unavailable for specific delivery methods— Shipping, Local Delivery, or Store Pickup—by using product tags. This feature is helpful when restricting certain delivery methods to particular products, improving control over fulfillment options.
When to Use Product Availability?
Use this feature when:
You only want to offer a delivery method (Local Delivery, Store Pickup, Shipping) for specific products.
You need to block certain delivery methods for other products.
You want to exclude certain products from a delivery method while keeping others available.
Note: Tags are case-sensitive. For example, "Delivery" and "delivery" are treated as two different tags. Ensure tags are applied correctly.
How to Block Shipping / Local Delivery / Pickup on Specific Products
Navigate to Pickup & Delivery or Configure locations or Shipping > Product Availability settings.
Choose Availability Option:
Include Specific Products:
Select Include Products tagged with.
Enter the tag(s) corresponding to products you want to make available for the selected delivery method.
Only products with these tags will be available for this delivery method.

Exclude Specific Products:
Select Exclude Products tagged with.
Enter the tag(s) corresponding to products you want to exclude from the selected delivery method.
All products will be available for this delivery method except those with these tags.

Save Changes.
Products without the specified tags will be blocked from the chosen delivery method.

Important Note:
If a customer's cart contains a mix of products with different availability settings for a delivery method, the system will evaluate the entire cart:
For Include Specific Products, if any product in the cart lacks the required tag, the delivery method will be unavailable.
For Exclude Specific Products, if any product in the cart has the exclusion tag, the delivery method will be unavailable.
Add Tag to Products in Shopify
In Shopify, go to Products and select the product you wish to tag.
Click the three-dot menu in the top-right corner of the product page.
Select Add Tags.

Enter the relevant tag in the search box, select it, and save.

Related Document: Product Override
Updated on: 05/27/2025
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