Product Override

Setting Different Lead/Available Times for Specific Products

By default, the Preparation Time setting applies a single lead time to all products (e.g., 1 day). However, if certain products require different lead times, you can use the Schedule Override option in the Product Override feature.

Example

If a smaller cake takes 1 day to prepare, but a larger cake requires 2 days, you can configure separate lead times for these products using the product override feature.

Additionally, you can refine availability by:

Blockout Dates: Prevent orders on certain dates.
Available Dates: Specify dates when a product can be ordered.



Go to Bird App Settings --> Product Override



Then click on "Add Override"



Select Override Applicability such as Global, or particular delivery method or location(for Multi-location)

Enter the product SKUs or Tags



Select the option Same Lead Time for All Days (Mon to Sun) or Customize Lead Time by Day according to your requirements.



Set the lead time in days/hours/minutes according to your requirements.

Set the maximum available days if you want customers to order ahead of time.

Product Based Availability :
Available Dates : make the tagged product exclusively available for selected dates.
Blockout Dates : block the tagged product for selected dates.



NOTES:
You can create multiple product overrides for different SKUs and Tags.
If two or more override products are added to the cart together, the common calendar dates will be shown based on the combination of the overrides
If a day(Example Monday) is disabled in the main Availability Settings it cannot be made available via Override settings.

Related Articles: Hide or Show widget for certain products only

Updated on: 03/27/2025