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Notifications and validations
Send notifications to your customers and staff
Edit shopify notifications
Adding Date/Time and Delivery Method to Shopify Staff Notification Emails
When a new order is placed, it’s essential that staff members receive an email with all the necessary details, including the customer’s selected slot date, time, and delivery method. Access Staff Notification Settings: Go to Shopify Admin → Settings → Notifications → Staff Notifications. Under New Order, click on the Edit Code button. (https://storage.crisp.chat/users/helpdesk
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Staff notifications
Enable Internal Staff Notifications via BirdApp
When a new order is placed, staff members must receive an email with all the necessary details, including the customer’s selected slot date, time, and delivery method. Set Up Staff Email Notifications: Go to Bird App Settings Configure Locations or Edit Locations. Open the location where you want to add email notifications. (https://storage.crisp.chat/users/helpdesk/website/c
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Internal Staff Order Notifications
To ensure smooth order management, it's important for staff to receive email notifications with key order details, including the customer's selected date, time, and delivery method. Here’s how to enable internal staff notifications: Bird App Notifications (Recommended): Use Bird App to send detailed staff notifications for new orders: Enable Internal Staff Notifications via Bird App Shopify Staff Notifications: Alte
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Validations
How to validate Local Delivery postal code in widget?
Follow this document if you want to validate the customer zip code or postal code in our widget as shown below widget validation If you have same schedule for all locations Go to Bird App Settings Validations . Configure Local delivery zip / postal codes. Enter only those zip/postal codes w
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How to add a minimum order value validation message?
Go to Bird App Settings Pickup & Delivery / Configure Locations (In case 'I have different schedule for different store locations' is selected) Select the location you want to configure (Incase of I have different schedule for different store locations is selected) Choose the delivery method for which you want to set up the Minimum Order value validation and click
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Customer notifications
Ready for pickup and dispatch email notification
This guide helps Shopify store owners notify customers instantly when orders are ready for pickup or dispatch, improving customer experience and reducing order status inquiries. From Shopify From Bird App Method 1: From Shopify Orders Section Navigate to the Orders section in your Shopify and open the Order Click on More Actions and Bird: Mark Ready option (https://storage.crisp.chat/users/helpde
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Add Date/Time to draft order Invoice
How to add the date/time on draft order invoice? Navigate to Bird App Settings Order Management . Scroll down to Order notes and fulfillment enable the below checkbox. This will add the date/time to the order note. You should see the order note being updated as foll
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Hide Shopify Estimated Delivery from Order Confirmation Email
This document will help you hide the Estimated Delivery date from the Order Confirmation email incase the Shopify in-built pickup is enabled. The order confirmation email will not show the default Estimated Delivery date that can cause confusion to the customer. Go to Bird App Settings Notifications Edit order confirmation email Search for "Estimated delivery" in the email template code Re
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Add Date/Time in packaging slip or invoice.
Add Date and Time to packaging slip
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