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Can customers select a time slot that has already started?

Updated August 6, 2026

Yes, customers can select time slots that have already started by enabling the “Extend Slot Visibility” feature. This feature applies only to the Date & Time Range slot type and allows time slots to remain visible until the end of their duration.

To enable this feature:

  1. Go to Bird Settings
  2. Open Validations
  3. Under Basic validation settings, find “Extend Slot Visibility”
  4. Turn this option on

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