FAQs
Can customers select a time slot that has already started?
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Written by Bird Pickup & Delivery
Updated October 16, 2026
Yes, customers can select time slots that have already started by enabling the “Extend Slot Visibility” feature. This feature applies only to the Date & Time Range slot type and allows time slots to remain visible until the end of their duration.
To enable this feature:
- Go to Bird Settings
- Open Validations
- Under Basic validation settings, find “Extend Slot Visibility”
- Turn this option on
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