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Can customers select a time slot that has already started?

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Written by Bird Pickup & Delivery
Updated August 6, 2026

Yes, customers can select time slots that have already started by enabling the “Extend Slot Visibility” feature. This feature applies only to the Date & Time Range slot type and allows time slots to remain visible until the end of their duration.

To enable this feature:

  1. Go to Bird Settings
  2. Open Validations
  3. Under Basic validation settings, find “Extend Slot Visibility”
  4. Turn this option on

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